healthcare business associate

1 week ago

Ayala Alabang, National Capital Region, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full time ₱900,000 - ₱1,200,000 per year

JOB SUMMARY

A Healthcare Business Associate is responsible for supporting healthcare operations by accurately collecting and recording patient demographic information, managing customer interactions, and meeting performance metrics to enhance productivity and ensure a positive client experience. This role involves working closely with providers, clients, and internal teams to maintain accurate records, resolve concerns, and contribute to the overall efficiency of healthcare administrative functions.

JOB RESPONSIBILITIES

  • Collect and record patient demographic information, including personal details, contact information, and insurance details. This ensures accurate and up-to-date records, which support efficient patient management and billing processes.
  • Achieve performance metrics by effectively managing the call/case volume, optimizing handling times, and maintaining high levels of productivity. Consistently meeting these goals enhances operational efficiency and ensures exceptional customer service quality.
  • Ensure compliance with HIPAA regulations regarding patient confidentiality.
  • Reports security incidents and/or any identified security weaknesses.
  • Perform other tasks that may be assigned from time to time.

JOB REQUIREMENTS

  • Completed any four-year College course
  • At least 2 years of experience in medical/ healthcare BPO setting.
  • Strong background in US medical insurance and claims processing.
  • Excellent communication skills, both written and verbal, and internal personal skills
  • Amenable to work onsite in Alabang and US shifts

PERKS OF JOINING US

  • Competitive Salary
  • Work Onsite (Alabang Corporate Center)
  • HMO on Day1 with FREE ONE DEPENDENT***
  • 15% Night Differential
  • US Shifts
  • Free Shuttle
  • Employee referral bonus
  • Employee engagements
  • Healthy working environment
  • Free webinars and internal trainings/events and more

Office Location: Alabang Corporate Center

  • CSR- Healthcare Account

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resources Full time ₱150,000 - ₱250,000 per year

    Qualifications:At least 1 year of experience in customer service (healthcare account experience is a plus).Good communication skills in both spoken and written English.Basic knowledge of healthcare processes (eligibility, claims, billing, or medical terms) is an advantage.Can work well in a busy and fast-paced environment.Computer literate with good typing...

  • Healthcare Business Associate

    5 days ago

    Ayala Alabang, National Capital Region, Philippines ADEC Innovations Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARYAs a Healthcare Business Associate, you are responsible in managing email communications and handling inbound calls to provide exceptional support to healthcare providers and clients.As part of the email management responsibilities, you will address provider inquiries, organize and prioritize messages, and maintain positive relationships with...

  • Customer Care Associate

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Full time ₱240,000 - ₱312,000 per year

    Qualifications:• At least 1 year of experience in customer service (healthcare account experience is a plus).Good communication skills in both spoken and written English.Basic knowledge of healthcare processes (eligibility, claims, billing, or medical terms) is an advantage.Can work well in a busy and fast-paced environment.Computer literate with good...

  • Healthcare Account

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱300,000 - ₱450,000 per year

    HEALTHCARE ACCOUNT - URGENT HIRING | VIRTUAL INTERVIEWS - START ASAPJob Responsibilities - guiding and supporting patients, clients, or employees through health-related challenges by conducting assessments, providing education on health and wellness, coordinating care, and connecting them with resources to improve their well-being.Offer:28,000 Basic Pay1,000...

  • Customer Care Associate

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Review and analyze contracts related to payment disputes.Work from the Provider's perspective.Coordinate with insurance companies to confirm claim statuses and recover unpaid claims.Manage claims processing, denial handling, and claim status updates.Job Requirements:A minimum of 6-12 months of experience in Healthcare Account...

  • Healthcare Customer Service Representatives

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Nezda Global PH Full time ₱240,000 - ₱360,000 per year

    We're Hiring Healthcare Customer Service RepresentativesLocation: Alabang | Night Shift | OnsiteJoin our team and build a rewarding career in the healthcare industry We're looking for passionate individuals who are ready to make a difference while enjoying competitive pay and excellent benefits.Job Profiles & QualificationsProfile 1 – Bachelor's Degree...

  • Marketing Associate

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Cogentc Business Solutions, Inc. Full time ₱300,000 - ₱600,000 per year

    Job Summary:The Marketing Associate supports the marketing team in developing and executing campaigns that promote a company's products, services, or brand. This role involves market research, content creation, social media management, and coordination of promotional activities to drive customer engagement and business growth.Key Responsibilities:Assist in...

  • Diamond Associate

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Cogentc Business Solutions, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Summary:The Diamond Associate plays a key role in delivering a luxury customer experience by assisting clients with the selection and purchase of diamond jewelry. This position requires strong knowledge of diamonds, exceptional customer service skills, and the ability to build lasting relationships with clients in a high-end retail setting.Key...

  • Accounting and Finance Intern

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Full time ₱150,000 - ₱250,000 per year

    We are looking for enthusiastic and goal-oriented individuals to join our growing teamGlobal Healthcare Resource is currently seeking Finance Interns.This opportunity is open to students pursuing Accountancy, Business Administration/Management, or other Finance-related courses.What we provide:Certificate of AchievementHands-on professional...

  • Learning Associate

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Business Services Corp. Full time ₱900,000 - ₱1,200,000 per year

    The Learning Associate at FBSC plays a vital support role in ensuring the smooth execution of Learning & Development (L&D) initiatives across the Filinvest group. This position focuses on providing operational, logistical, and administrative assistance to guarantee that learning programs are well-coordinated, organized, and effectively delivered. The role...