Compliance Manager

The Compliance Manager will oversee the development and implementation of compliance programs, conduct risk assessments, manage compliance audits, and maintain effective communication across functions to foster a culture of compliance throughout the Company.

In this role, the Compliance Manager will regularly collaborate with in-country compliance teams from Chubb entities served by CBSP. This engagement is essential to ensure that all operations comply with relevant laws, regulations, and internal policies of in-countries.

Responsibilities:

Compliance Program/Framework

• Strengthen the existing CBSP compliance program/framework by ensuring its effective implementation and ongoing integration throughout the company.
• Support the Head of Legal & Compliance in the development and execution of the compliance strategy.

Compliance Policies and Procedures

• Ensure effective implementation of compliance policies.
• Maintain all Compliance Policies and Procedures.
• Ensure awareness across the business to Compliance Policies and Procedures.

Regulatory Compliance

• Stay up to date with regulatory developments relevant to CBSP.
• Maintain a regulatory universe
• Maintain a regulatory gap analysis for regulations impacting the core business of CBSP

Compliance Assurance Review

• Oversee the execution of compliance assurance reviews ensuring effective management and coordination of required remedial actions.
• Maintain and update the Company's risk register and identify areas of compliance risk and non-compliance.
• Conduct local regulatory monitoring as required by regulations.

Incident and Breach Management

• Prepare the compliance incident and breach report for stakeholders
• Maintain the incident and breach register and ensure appropriate systemic mitigation

Training and Awareness

• Design and deliver compliance training programs for employees at all levels to enhance compliance awareness and adherence to policies.
• Collaborate with relevant functions to ensure effective communication of compliance policies and updates.

Stakeholder Engagement

• Liaise with various departments to facilitate compliance-related activities and to provide guidance on compliance matters.
• Build and maintain collaborative relationships with stakeholders.

Reporting

• Draft compliance-related reports as required by the Head of L&C or regional/in-country compliance
• Maintain the Compliance Dashboard on an ongoing basis.
• Draft regulatory compliance reports as required, with oversight of the Head of L&C and regional L&C.

Additional Responsibilities

• Develop solutions to compliance-related issues with a problem solving, practical approach.
• Lead in developing a culture of compliance where speaking up about compliance concerns is encouraged.
• Oversee complaints reporting sent to in-countries.

Experience:

• Minimum 5 years compliance, internal audit, risk management or legal experience
• Experience working in a multinational company.
• Experience in insurance industry will be preferred.
• Bachelor degree. LLB graduate is preferred but not required.
• Proficient in Microsoft and Sharepoint.

Skills

• Demonstrate effective communication and good interpersonal skills
• Demonstrate ethical judgment, leadership, and decision-making skills.
• Excellent time management skills, well organized and able to effectively prioritize tasks to meet required deadlines
• Ability to multi-task and work in a fast paced environment
• Independent worker and analytical thinker with ability to conduct investigation
• Strong attention to detail and strong analytical skills (problem solving, creative thinking etc.).
• Strong work ethic with a positive, can-do attitude

Reporting Relationships

Line Manager – Head of Legal & Compliance, CBSP