Service Crew
2 weeks ago
Job description:
Key Responsibilities:
- Greet and assist customers in a professional and courteous manner.
- Respond to customer inquiries via phone, email, or in person.
- Provide accurate information about products, services, and promotions.
- Resolve customer issues efficiently and escalate unresolved problems when necessary.
- Process transactions, returns, and exchanges as needed.
- Maintain a clean, organized, and welcoming environment.
- Document customer interactions and maintain detailed records.
- Follow company policies and procedures to ensure compliance and customer satisfaction.
- Support other departments and team members as needed.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Proven experience in customer service or a related role.
- Strong communication and interpersonal skills.
- Ability to work in a team and independently.
- Proficient in using point-of-sale systems and other customer management tools.
- Flexible with working hours, including weekends and holidays if required.
- Can start ASAP
- Willing to be assigned at Mandaluyong City/San Juan City, Quezon City
Key Skills:
- Customer-focused mindset
- Problem-solving ability
- Time management
- Patience and empathy
- Attention to detail
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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