Network and Security Engineer L2

4 days ago

Ortigas, Philippines Orchid Cybertech Services, Inc. Full time $60,000 - $100,000 per year

Roles & Responsibilities:

• Manage the client's Network and Security devices remotely.

• Troubleshooting Routing, Switching & Security issues.

• Adapt/Suggest any Network design changes as and when needed.

• Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.

• Troubleshoot all networking problems to ensure minimum downtime & maximum availability.

• Perform Change Management and Incident management as per the process.

• Documentation for all the technologies used for customers setup.

• Ability to create accurate network diagrams and documentation for designing and planning network communication systems.

• Ready to work in 24*7 Shifts and able to manage the shift independently.

• Work independently with minimum or no supervision

• Lead and mentor L1 team members

Experience and Skill must require (Essential):

• 4 to 7 years of prior relevant experience in switching, routing, and firewall

• Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years).

• Palo Alto Networks certification preferred – PCNSA or PCNSE.

• Palo Alto expertise in design, configuration, migrations, tuning and customisation of features.

• Thorough knowledge of Panorama, WildFire, Global Protect VPN.

• Fortinet Firewall Experience is desired.

• Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE.

• CCNP Certified (Minimum Routing and Switching) certified (or higher).

• Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST

• Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN

• Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC

• Familiarity with Data Centre environment and hosted deployments/cloud

• Experience of supporting clients remotely and face to face

• Experience with Wireshark or other protocol analyzer

• Excellent communication skills –both written and verbal

• Must be flexible to work outside of business hours as per business requirements.

• Needs to be able to remain calm under pressure and ensure a logical thought process is maintained.

• Should have the ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment, Ability to handle complex network issues independently.

• Should have exposure to ITIL practices.

• Strong vendor management skills needed.

• Should have passion towards new trends in technology.

Network Products Experience:

• Cisco Routers – 8300, 4400, 4300, ASR1K

• Cisco Switches – 9500, 9400, 9300, 4500, 3800, 2900

• Cisco WLC 9800, Access Points 9120, 3802, 2802

• Palo Alto Firewalls – PA-3200, PA-1400, VM Firewalls

• NMS - Solarwinds, Kiwi Syslog and Netflow Analyze

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