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Resourcing Coordinator
2 hours ago
About UsTactical is a full-service creative + innovation agency.We produce world-class creative for global partners that include Spotify, Snapchat, Emirates & more.Recognised as Campaign's Independent Agency of the Year in 2024, we exist to solve business problems through creative that drives incredible brand growth.Who You AreOrganised – You have a strong eye for detail, maintain clear communication, and bring structure to how you workConfident communicator – You influence and manage expectations effectively across teams, holding your own in discussions and guiding stakeholders to solutionsCollaborative – You build strong relationships, support and engage stakeholders, and bring people together to solve challengesProblem solver – Calm under pressure, you think on your feet and maintain workflows that keep delivery on trackProactive – You anticipate bottlenecks before they arise and take ownership of finding workable solutionsTech-savvy – Comfortable with resourcing tools, spreadsheets, and project management platforms, you use technology to work smarterAdaptable – You learn quickly, grasp team setups and skill sets fast, and adjust to shifting client and project needsReliable – You understand urgency, act swiftly, and consistently manage stakeholder expectations with trust and dependabilityWhat You'll DoLead Studio resource allocation across projects, campaigns, and internal creative work, optimizing capacity across teamsAct as central resourcing contact: provide swift solutions, build stakeholder trust, and drive clarifying discussionsPartner with Project Managers to assess project scope, timelines, and deliverables; build deep knowledge of team skills/dynamics to match optimallyOptimize schedules for >85% utilization across billable/non-billable workCoordinate overflow support across teams, deploying studio resources for coverage (e.g., leave, sickness)Provide admin and operational support to the Studio and Resourcing Manager, including timesheet audits, housekeeping, and maintain KPI dashboardsWhat You'll BringProven experience in resource, operations, or project coordination within a fast-paced creative or digital agencyOutstanding organisational skills with the ability to prioritise effectively and manage multiple demandsStrong communication and influencing skills to manage expectations and build trust across stakeholdersA proactive, solutions-focused mindset — able to spot challenges early and resolve them before they escalateConfidence using resourcing and project management tools ) and working with data to inform decisionsKeen attention to detail when working with data, ensuring accuracy in bookings, schedules, and reports
