
Team Lead – Front of the House
4 days ago
Position: Team Lead – Front of the House
Location: Nectar and Frosting Bakery Café
Employment Type: Full-time
About the Role:
We are looking for a highly motivated Team Lead – Front of the House to join our bakery café. This role is responsible for leading the customer-facing team, ensuring excellent service, and maintaining the warm and welcoming atmosphere that our guests love.
Key Responsibilities:
- Supervise front-of-house team members during daily operations.
- Ensure smooth service, from order-taking to checkout and dispatching of supply orders.
- Maintain cleanliness and organization of the café's dining and service areas.
- Train, guide, and motivate staff to deliver excellent customer service.
- Handle guest inquiries, feedback, and complaints in a professional manner.
- Manage POS transactions and ensure accurate cash handling.
- Support sales initiatives, promotions, and upselling of bakery and café products.
Qualifications:
- At least 2–3 years of experience in food & beverage or hospitality, with at least 1 year in a supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Knowledgeable in customer service best practices and POS systems.
- Passionate about food, coffee, and creating a great guest experience.
- Willing to work flexible schedules, including weekends and holidays.
What We Offer:
- Competitive salary and benefits
- A supportive and team-oriented workplace
Job Type: Full-time
Pay: Php Php600.00 per day
Benefits:
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
Expected Start Date: 08/25/2025
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