CDO SITE
4 days ago
We are hiring highly motivated and customer-oriented individuals to join our team as Customer Service Professionals. You will be responsible for managing customer interactions, handling inquiries, and delivering effective solutions with professionalism and empathy. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced setting. As a Customer Service Professional, you will contribute to enhancing customer loyalty, strengthening brand reputation, and supporting business growth.
Key Responsibilities:
- Handle customer inquiries, requests, and concerns promptly and effectively
- Provide accurate product or service information to customers
- Document and track customer interactions to ensure proper case management
- Work collaboratively with team members to meet service and performance targets
- Maintain compliance with company policies, procedures, and quality standards
- Contribute to continuous improvement by providing feedback and suggestions
Qualifications:
- At least High School Graduate, Senior High, or College Level/Graduate
- Proficiency in computer applications and basic technical skills
- Excellent interpersonal skills with a customer-first mindset
- Willing to work on-site and in shifting schedules
- Fresh graduates are welcome; customer service or BPO experience is an advantage
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