
Appointment Setter
2 weeks ago
Job Location: McKinley West, Taguig (Full Onsite)
Job Schedule: Night Shift | 11:00 PM – 8:00 AM (Fixed, Weekends Off)
Salary: PHP 20, ,000 package
The Appointment Setter serves as the primary touchpoint for patient scheduling and coordination. This role is crucial for maintaining an organized schedule, reducing no-shows, and enhancing the patient experience through clear communication and compassionate service.
Key Responsibilities:
- Book, reschedule, and confirm patient appointments via phone, email, or messaging platforms; send reminders to reduce no-shows.
- Update electronic records with accurate appointment details and relevant patient information.
- Respond to patient questions about services, preparation instructions, clinic hours, or paperwork requirements.
- Align with physicians' schedules, manage specialist referrals or external appointments, and facilitate smooth transitions for patients.
- Maintain empathy, professionalism, and clear communication—reflecting the quality of your healthcare team.
Qualifications:
- At least 6 months of BPO experience in a healthcare account or appointment setting experience
- Strong attention to detail
- Comfortable working with numbers and basic data formats
- Good communication and organizational skills
- Willing to work FULL ONSITE, NIGHT SHIFT
- Preferably residing in Taguig or nearby cities
- Can start immediately
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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