Antipolo | Digital Finance

4 days ago

Antipolo A, Philippines TaskUs Full time

TaskUs Antipolo | Digital Finance (Back Office)

Why apply today?

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

About the Job: As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Qualification:

  • 1 year BPO Experience.
  • At least a high school diploma or equivalent
  • English fluency, must be able to read and speak the language
  • Strong interpersonal skills, verbal and written communication skills

Visit our Recruitment Hub and chat with us in person:

Mondays - Fridays | 9am-6pm

3F Xentro Mall, Sumulong Hwy., Antipolo

Why Join TaskUs?

Join TaskUs and experience a workplace that truly commits to being #PeopleFirst These Ridiculously Good rewards, perks and benefits* are available for you

Employee benefits:

  • Scholarship program for your children
  • Enhanced health benefits (HMO) extended to up to 2 dependents including same sex partners
  • Free Wellness & Resiliency programs extended to household members
  • Retirement savings program with company matching

On-site facilities and benefits:

  • World-class, Ridiculously Refreshing workspaces
  • Gym and recreational areas
  • Unlimited coffee
  • Food Forward: Free food on-site
  • Daycare for your kids while you're on shift
  • Happy Hours, Time-Outs, and other on-site events to enjoy

*Terms & Conditions apply

Job Type: Full-time

Pay: Php20, Php23,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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