TaskUs Antipolo | Digital Finance

16 hours ago

Antipolo, Philippines TaskUs Full time

TaskUs Antipolo | Digital Finance (Voice/Chat/Email) Join to apply for TaskUs Antipolo | Digital Finance (Voice/Chat/Email) role at TaskUs. About TaskUs: TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud‑based infrastructure, TaskUs serves clients in the fastest‑growing sectors, including social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. About the Job As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses to inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escale priority issues. You will route calls to the appropriate resource when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. Qualifications 1 year BPO Experience. At least a high school diploma or equivalent. English fluency, must be able to read and speak the language. Strong interpersonal skills, verbal and written communication skills. Employee benefits Scholarship program for your children Enhanced health benefits (HMO) extended to up to 2 dependents, including same sex partners Free Wellness & Resiliency programs extended to household members Retirement savings program with company matching On‑site facilities and benefits World‑class, Ridiculously Refreshing workspaces Gym and recreational areas Unlimited coffee Food Forward: Free food on‑site Daycare for your kids while you're on shift Happy Hours, Time‑Outs, and other on‑site events to enjoy *Terms & Conditions apply Seniority level Entry level Employment type Full‑time Job function Customer Service Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at TaskUs by 2x. #J-18808-Ljbffr

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    Join to apply for the TaskUs Antipolo | Digital Finance (Back Office) role at TaskUs Direct message the job poster from TaskUs Why apply today? About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands....

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    Antipolo, Philippines TaskUs Full time

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