Job Controller

1 week ago

Santiago, Cagayan Valley, Philippines Laus Group of Companies Full time ₱104,000 - ₱130,878 per year

This position exists to ensure customer retention and profitability of the company by meeting customer-focused sales standards thereby ensuring the attainment and fulfillment of the LausGroup corporate mission and vision.

DUTIES AND RESPONSIBILITIES

  • Assigns jobs to technicians and explains the work required.
  • Supervises technicians to ensure that customers' needs are met and vehicles are fixed right the first time.
  • Coaches and trains technicians.
  • Plans and manages inventory, supplies, and equipment, and oversees safety and clean up shop.
  • Analyzes productivity and efficiency of technicians.
  • Prepares a daily productivity and efficiency report to be submitted to the Service Manager.
  • Monitors flow of work in the service department and intervenes as needed to ensure work is accomplished.
  • Monitors workshop loading and work in progress.
  • Provides technical information and assists technicians with difficult diagnoses and assists service advisers with difficult customer concerns.
  • Test drives vehicles and conducts quality checks on repairs.
  • Coordinates with other dealership departments, vendors etc. to ensure effectiveness of service process.
  • Communicates technical concerns to customers.
  • Performs other related duties that may be assigned from time to time.

JOB QUALIFICATIONS

  • With relevant work experience in Automotive Industry.
  • With TESDA NC II in Automotive Servicing.
  • Possesses a valid non-professional driver's license.
  • Proficient in MS Office and computer usage.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company car
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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