guest relations officer

2 weeks ago

Pasig, National Capital Region, Philippines SM STORE SOUTHMALL (MANILA SOUTHERN ASSOCIATES, INC.) Full time ₱250,000 - ₱500,000 per year

Job Function:

Responsible for managing the daily operations of the Prestige Lounge

Responsibilities

Handle customer complaints elevated or not handled by Guest Services Representatives

Prepare and submit daily, weekly and monthly operations reports

Manage operational expense and monitor inventory of supplies

Lead development of the team

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