Subject Matter Expert
7 days ago
Qualifications and Job Description:
- Must be okay working 100% onsite at WNS Bridgetowne Site
- 2 years' BPO/Banking domain experience handling looking customer interactions via Chats, Calls, Emails
- Understanding of Credit card billings, reimbursements, spends during business travel
- Prior experience of handling BPO Teams of 10-15 agents and driving metric based performance of the team
- Understanding of performance management and mentorship for agents
- Ability to interact with client and be able to present team performance
- Good written and verbal communication skills
- Ability to work in 24x7 environment
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Subject Matter Expert
7 days ago
Quezon City, National Capital Region, Philippines InsBOSS Inc. Full time $30,000 - $60,000 per yearA Subject Matter Expert is responsible for providing specialized knowledge and expertise in a specific domain to support business operations, training, product development, and problem-solving. SMEs ensure accuracy, efficiency, and best practices in their area of expertise while collaborating with various teams, including training, quality assurance, and...
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Subject Matter Expert Billing Specialist
5 days ago
Makati City, National Capital Region, Philippines ClinicMind Full time ₱300,000 - ₱500,000 per yearClinicMind's core values—Excellence · Learning · Teamwork guide everything we build.With 150 in‑house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a manager to deliver best‑in‑class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base.OverviewWe...
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Subject Matter Expert for VMWare NSX-T
5 days ago
Mandaluyong City, National Capital Region, Philippines EPS Consultants Full time ₱1,500,000 - ₱3,000,000 per yearob Type: Permanent (Full-time)Work Arrangement: Hybrid (3 days onsite, 2 days work from home); Onsite Work Location: Mandaluyong (Sheridan)Work Schedule: Monday to Friday About the JobOur client, one of the world's largest publicly traded property and casualty insurer is seeking a highly skilled Subject Matter Expert (SME) in VMWare NSX-T to join their...
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Subject Matter Expert
7 days ago
Quezon City, National Capital Region, Philippines Hinduja Global Solutions Full time ₱600,000 - ₱1,200,000 per yearDuties and Responsibilities:Respond to incoming queries, calls, emails from both customers and front line agents. Document the transaction as appropriate.Handles incoming calls internally for final call resolution.Follows these procedures when taking escalated calls: (a) Takes escalated calls only after receiving call particulars from transferring employee...
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566460BR Order to Cash Subject Matter Expert
5 days ago
Quezon City, National Capital Region, Philippines Half the sky Full time ₱2,500,000 - ₱3,500,000 per yearIntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBMs ongoing transformation as a company...
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Accounts Payable Subject Matter Expert
3 days ago
Makati City, National Capital Region, Philippines Page Outsourcing RPO APAC for Sealed Air Full time ₱600,000 - ₱800,000 per yearResponsibilities:· Offer training and support to team members as needed.· Ensure the prompt and precise processing of vendor invoices and employee expense claims.· Oversee the preparation and execution of electronic payments to vendors and suppliers.· Foster relationships with vendors and suppliers, quickly addressing any billing discrepancies or payment...
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WFM Systems Expert
7 days ago
Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱1,200,000 - ₱2,500,000 per yearSummary of This RoleThe WFM Systems Expert is a critical role responsible for the implementation, configuration, maintenance, and optimization of the organization's WFM system and related integrations. This role serves as the technical Subject Matter Expert (SME) for the Workforce Management (WFM) platform, ensuring its optimal configuration and performance...
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Claims Expert
7 days ago
Mandaluyong City, National Capital Region, Philippines Surbana Jurong Group Full time ₱1,500,000 - ₱3,000,000 per year- Official designation: ACMS-7 Claims Expert (CP S-03a, S-03b) (SC)- Brief outline of Terms of Reference (TOR):1. Manage claims matters and disputes arising for CP s-03a, S-03b.These include, but will not be limited to, Extension of Time and Cost Claims submitted by the Contractor pursuant to Sub-clause 20.1 and other relevant provisions of the Contract....
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Head of Data Platform and Governance
15 hours ago
Makati City, National Capital Region, Philippines People Matter PH Full timeThe Head of Data Platform and Governance oversees the design, implementation, and ongoing enhancement of the company's data platform, data quality, and governance frameworks. This role ensures the organization utilizes reliable, secure, and well-governed data to support strategic decisions and drive business outcomes. Additionally, the position serves as the...
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Order to Cash
7 days ago
Quezon City, National Capital Region, Philippines ECLARO Full time ₱300,000 - ₱500,000 per yearRole:Analyst - Order to Cash (Bahasa Indonesia)Purpose of role:The Analyst - Order to Cash is responsible for executing daily transactional activities, ensuring they are completed accurately, on time, and in compliance with company policies and service levels.The role supports Subject Matter Expert and Team Leader in delivering efficient credit control,...