Contact Center Training Manager

Job Description Job responsibilities: Lead engagements across a range of specialist areas including regulatory engagements, internal audits, and issue management. Develop oversight, mitigation, and escalation of risk (operational, reputational, financial, regulatory, etc.) that may impact the Testing Center of Excellence, working with senior leadership on...

Facilitate engaging training sessions in various formats (in-person, virtual, workshops) that cater to different learning styles. Conduct comprehensive onboarding and refresher sessions for B2B merchant partners, introducing them to GCash products, processes, platforms, tools, and resources. Design, develop, and update training materials, including...

Axos Business Center, Corp About This Job Determines reason for customer payment delinquency and obtains payment commitment while adhering to laws and regulations. Placing routine calls to customers as first point of contact to obtain payment for goods or services. Recognizing calls requiring special handling or customized responses and...

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

Job Description Job responsibilities Provide first-tier intake of all calls into the monitoring center and conduct initial triage and troubleshooting efforts, either rectifying the issue or routing it to the appropriate resource. Ensure all incidents are effectively escalated and managed at each location. Conduct basic troubleshooting of device outages to...

Axos Business Center, Corp About This Job Determines reason for customer payment delinquency and obtains payment commitment. Responsibilities: Placing routine calls to customers as first point of contact to obtain payment for goods or services. Recognizing calls requiring special handling or customized responses and escalating accordingly. ...

Job Description: Job Title: Senior Procurement Manager - VP Division: DWS Location: Manila Overview: DWS is one of the world's leading investment management organisations, offering individuals and institutions traditional and alternative investments across all major asset classes. It is undergoing a period of substantial and...

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

Be in good hands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your...

Axos Business Center, Corp About This Job The Buy Desk is a centralized team within the procurement organization responsible for streamlining and managing transactional purchasing activities. It plays a critical role in ensuring efficient, compliant, and cost-effective procurement of goods and services across the organization. Purchase...