sales admin

The Sales Admin provides administrative support to the Sales Department to ensure smooth operations, timely reporting, accurate documentation, and effective coordination between the sales team, customers, and internal departments. The role helps improve sales productivity by handling clerical tasks, processing sales documents, and assisting in customer service needs.

A. Administrative Support

• Prepare and organize sales documents, reports, and presentations.
• Maintain an updated database of customers, price lists, and sales records.
• Handle correspondence, emails, and communications related to sales.
• Assist in preparing contracts, proposals, and sales agreements.

B. Sales Documentation

• Process purchase orders, delivery receipts, and invoicing coordination.
• Monitor daily, weekly, and monthly sales reports.
• Ensure completeness and accuracy of sales documents before submission.
• Track inventory and coordinate with the warehouse for stock availability.

C. Coordination

• Act as liaison between Sales Team, Finance, Inventory/Logistics, and Customers.
• Schedule meetings, client visits, and internal coordination activities.
• Support account executives and sales supervisors in data and report consolidation.

D. Customer Support

• Respond to customer inquiries regarding pricing, product availability, and order status.
• Handle complaints or issues and endorse them to the appropriate department.

E. Monitoring & Reporting

• Maintain records of sales performance, targets, and achievements.
• Prepare sales analysis reports as required by management.
• Monitor collection status and coordinate with Accounting for follow-ups.

• Bachelor's degree in Business Administration, Marketing, or any related course.
• At least 1–2 years of experience in sales support, admin, or similar role (preferred but not required).
• Knowledge of MS Office applications (Excel, Word, PowerPoint).
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to multitask and work under minimal supervision.

• Attention to Detail
• Time Management
• Customer Service Orientation
• Teamwork and Collaboration
• Data Management & Reporting Skills
• Problem Solving

• Office-based role with coordination across operational departments.
• May require occasional fieldwork or meeting attendance depending on company needs.