Davao SM

3 days ago

Davao City P, Philippines VXI Global Solutions Full time ₱180,000 - ₱360,000 per year

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

Essential Duties & Responsibilities:

  • Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed, and ensure issue resolution.
  • Answer calls in a timely manner with friendly demeanor and willingness to assist
  • Assist members with inquiries finding resolutions via the knowledge management system.
  • Thorough documentation of the call inquiry and resolution discussed as well as any next steps in the CRM tool
  • Make necessary outbound follow ups when needed to support final resolution and satisfaction
  • Maintain professional demeanor, ensuring all questions answered and thorough understanding of the situation to address possible questions/scenarios
  • Responsible for ensuring that primary metrices are met

Education & Experience:

  • No work experience required
  • Contact center, Healthcare, Insurance, any work experience background preferred
  • Must be a High School Graduate
  • Must be at least 18 years of age
  • Able to read and speak the English language proficiently to communicate with customers, comprehend and follow instructions

Competencies

  • Communication Skills
  • Customer Service Skills
  • Active Listening Skills
  • Critical Thinking, Analytical or Problem-Solving Skills
  • Proactive, Solutions-Oriented Mindset
  • Highly Motivated
  • Personal Effectiveness
  • Empathy; De-escalation skills
  • Integrity
  • Stress Tolerance
  • Able to maintain professional demeanor
  • Team Work

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Original Title: Davao SM - Customer Experience Advisor - November 2025

Req Id: R25_05860

Posted At: Sat Nov :00:00 GMT+0000 (Coordinated Universal Time)

Customer Service

Full Time

Davao City, Philippines, 8000

  • promodiser sm or hw davao

    1 day ago

    Davao City P, Philippines Light Options Full time ₱148,500 - ₱297,000 per year

    Our CompanyIkhea Lightings is urgentlylooking for: PROMODISERSQUALIFICATIONS:· Male or Female·At least High school graduate·With or without experience·Willing to work in SM (HOMEWORLD: DAVAO)Job Type: Full-timePay: Php Php800.00 per dayWork Location: In person

  • Cashier for Motoworld SM Davao Ecoland

    1 week ago

    Davao City P, Philippines MWORLD TRADING Full time ₱150,000 - ₱250,000 per year

    RESPONSIBILITIES:Customer Service Delivery: maintain customer satisfaction through the excellent delivery of products and services.Inventory Management - Inventory Count Accuracy: manage and maintain accurate system and physical inventory count of retail store merchandiseCashiering Compliance: ensure accuracy and security of cash handling processes and...

  • Sales Associate- SM Davao

    5 days ago

    Davao City, Davao, Philippines Protemps Incorporated Full time ₱400,000 - ₱600,000 per year

    At least high school graduate or completed vocational in any field.With at least 6 months of experience in retail sales.Customer oriented and sales drivenPleasing personalityExcellent sales and communication skillsJob Description:Promote a company's products or services through excellent customer service.Welcoming customers into the store.Ensure high levels...

  • Store Manager for Davao

    3 days ago

    Davao City, Davao, Philippines Golden ABC, Inc. (Corporate) Full time ₱600,000 - ₱800,000 per year

    DUTIES AND RESPONSIBILITIESManages and oversees all facets of the daily operations of one or more retail outlets, ensuring compliance with company policies and regulations.Oversees the supervision of personnel, which includes work allocation, training and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates...

  • DAVAO - BRANCH OPERATIONS SPECIALIST

    2 days ago

    Davao City, Philippines United Coconut Planters Life Assurance Corp (Cocolife) Full time

    LOCATION: SM DAVAO Responsible for cashiering, screen/jet-screening the insurance applications and issue the policy within the authority limit. Responsible for providing assistance to Field Sales, maintenance of the branch office. Must be willing to be assigned to nearby branches as needed. Must be amenable to work mall hours if rotated to a mall branch....

  • Sales Staff/Cashier/Inventory Analyst

    4 weeks ago

    Davao City, Philippines Power Mac Center, Inc. Full time

    Join our growing team and be part of the country’s leading Apple partner. We are looking for passionate and customer-focused individuals to fill the following positions: Sales Consultant Sells products, services, and promotions while delivering an excellent customer experience. Explains and demonstrates product features and benefits based on customer...

  • Store OIC for SM Lanang Davao

    2 weeks ago

    Davao City, Davao, Philippines BEYOND INNOVATIONS INC Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionCoordinates Promodisers on Schedule of Duties, Sales Reporting, Merchandise, Compliance of Required Documents.Conducts monthly sales reviews and evaluation of performance of Promodisers.Minimum QualificationsCandidate must have at least a Bachelor's degree in Business Administration, Marketing, Management or its equivalentWith strong verbal...

  • Accounting Officer

    4 weeks ago

    Davao City, Philippines SM Supermalls Full time

    Responsible for delivering services to customers as part of the finance management team. Acts as liaison and guarantees good communication between branch operations, leasing, and tenants, as well as finance HO. The primary point of contact and secondary support when there are additional questions that need explaining post-Manage Engine to ensure that all...

  • davao - branch operations associate/ specialist

    1 week ago

    Davao City, Davao, Philippines United Coconut Planters Life Assurance Corp., Inc. (Cocolife) Full time ₱180,000 - ₱192,000 per year

    LOCATION: SM DAVAOResponsible for cashiering, screen/jet-screening the insurance applications and issue the policy within the authority limit. Responsible for providing assistance to Field Sales, maintenance of the branch office.Must be willing to be assigned to nearby branches as neededMust be amenable to work mall hours if rotated to a mall branchMust be...

  • IT Site Supt Tech | Davao Lanang

    2 weeks ago

    Davao City, Philippines ibex Full time

    Join to apply for the IT Site Supt Tech | Davao Lanang role at ibex Get AI-powered advice on this job and more exclusive features. Responsibilities The Junior IT receives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. Spots problem trends as they emerge, reducing overall numbers of problems through...