Quality Manager

Implements quality assurance processes and verifies training and development activities are strategically linked to the company's mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for...

Client Profile: A leading global business processing outsourcing that provides technology solutions and process management for over 39 years in services.Position: Quality AssuranceIndustry: BPOLocation: Clark PampangaSalary: Php35,000Schedule: Shifting scheduleWork Set up: Work on siteBenefits: Government mandated Benefits HMO 13 th month pay Sick Leave...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job Title: Production Manager - ManufacturingReports to: General ManagerProduction Planning: Develop and implement production plans, schedules, and strategies to meet customer demand, inventory targets, and production capacity.Process Optimization: Analyze and improve production processes to increase efficiency, reduce costs, and enhance product quality.Team...

About the RoleWe are looking for a dynamic and customer-focused Hospitality Manager to oversee and elevate the hospitality experience within our company. This role is central to creating a welcoming, professional, and engaging environment for our western clients, employees, and guests. The Hospitality Manager will be responsible for managing client visits,...

The Quality Assurance Analyst (QA) is responsible for evaluating customer interactions to ensure service consistency and adherence to company policies and standards. This role involves monitoring and reviewing calls, tickets, and customer feedback to identify performance gaps, enhance agent skills, and improve overall customer satisfaction. The QA will play...

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and...

Must-Have Qualifications2–3+ years leadership/people management experience (must be healthcare experience)Healthcare domain knowledge (eligibility & benefits, claims, provider services, RCM)Strong operational management (KPI delivery, attrition/shrinkage control, compliance)Coaching & development skillsQuality & compliance focusNice-to-Have...

Job DescriptionManagers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Improve the...

Job title:SITE MANAGER - CLARK, PAMPANGAJob type:Full-TimeEmp type:Full-timeIndustry:BUSINESS PROCESS OUTSOURCING (BPO)Functional Expertise:ADMINISTRATION & FACILITIESOPERATIONSSkills:OPERATIONS MANAGEMENTFACILITIES MANAGEMENTLocation:Clark, PampangaJob published: Job ID:47484JOB DESCRIPTIONAs the Site Manager, you will lead and oversee all operations at the...