Training Supervisor up to 100K
3 days ago
Learning & Systems Supervisor
Overview
The Learning & Systems Supervisor is responsible for designing, developing, and managing digital and virtual learning solutions that support organizational strategies and skill-based learning journeys. This role oversees training content, ensures high-quality learning experiences, and leads a team of Learning Specialists to drive continuous improvement across various learning modalities.
Key ResponsibilitiesLearning Design & Management
- Design and develop comprehensive digital and virtual learning solutions aligned with organizational goals.
- Oversee the loading, testing, and quality assurance of digital learning content.
- Curate, manage, and maintain training materials across multiple delivery formats, including instructor-led training (ILT), virtual instructor-led training (VILT), and self-paced modules.
- Provide solution-oriented support to instructors and system users to ensure effective training delivery.
- Monitor and evaluate the effectiveness of learning content and programs, offering data-driven recommendations for improvement.
- Collaborate with clients and SMEs to identify skill gaps, conduct needs assessments, and perform data analysis for program enhancements.
- Serve as a subject matter expert on learning assets, tools, and technologies to support learner development.
Team Leadership & Development
- Lead, mentor, and coach Learning Specialists and Learning Systems Coordinators to ensure alignment with business goals and service standards.
- Establish clear objectives and performance metrics, provide regular feedback, and conduct performance evaluations.
- Identify learning gaps within the team and implement targeted development plans.
- Address performance issues through effective coaching and apply corrective actions when required.
- Build strong partnerships with global and local stakeholders to ensure alignment and successful execution of learning initiatives.
Must-Have Qualifications
- Bachelor's degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Psychology.
- Minimum of 5 years of experience in learning, education, HR, or a related field, with proven experience in team leadership and instructional design within a global shared services environment.
- Strong skills in:
- Virtual Facilitation
- Project Management
- Research & Analysis
- Reporting
- Writing
- Oral Communication
Preferred Qualifications
- 5+ years of experience working with virtual classroom environments, eLearning platforms, and virtual training technologies in a global shared services setting.
- Demonstrated competencies in:
- Coaching
- Active Listening
- Interpersonal Skills
- Problem-Solving
- Critical Thinking
- Communication
- Organization & Time Management
- Detail Orientation
Job Types: Full-time, Permanent
Pay: Php70, Php100,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Work Location: In person
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