HR Officer

Key Responsibilities

• Supports the Head of Human Capital & Employee Welfare in implementing HR strategies and programs
• Prepares HR reports, drafts policies, and monitors compliance with labor standards and company guidelines
• Coordinates with different HR units (Talent Acquisition, Training, Medical & Wellness, Security Services).
• Handles employee queries and concerns, escalating complex cases to the Head
• Ensures smooth documentation and records management of HR files
• Assists in the execution of HR and employee welfare initiatives
• Reports directly to the Head of HCEW

Qualifications

• Education: Bachelor's degree in Human Resource Management, Psychology, Business Administration, or related course
• Experience:
• At least 2–4 years of HR experience (generalist or specialist)
• Exposure to recruitment, employee relations, training, or HR compliance
• Preferred:
• With experience in policy drafting and HR reporting.
• Knowledge of labor laws and DOLE requirements.

Skills/Competencies:

• Strong communication and interpersonal skills
• Proficiency in MS Office/HRIS systems
• Detail-oriented and organized
• Ability to handle confidential information with integrity
• Analytical and report-writing skills

Key Performance Indicators (KPIs)

• Timely and accurate submission of HR reports (100% compliance) (30%)
• Resolution of employee concerns within 5 working days ≥ 95% (25%)
• Policy and process compliance ≥ 90% (20%)
• Support in HR and welfare programs (≥ 90% completion of assigned tasks) (15%)
• Employee feedback on HR support services ≥ 85% satisfaction (10%)

Job Type: Full-time

Work Location: In person