Front End Supervisor
4 days ago
Responsible for all front-end operational functions which includes safety, security, housekeeping, customer services and monetary handling.
Duties and Responsibilities:
- Receives cash till from treasury and distributes them to assigned personnel.
- Ensures that supplies for front-end and membership operation are readily available for operational use.
- Attends to the member-customers' needs and requests.
- Prepares the front-end and membership section before store opening.
- Receives and verifies the control fund from the vault for front-end use.
- Balances and remits to treasury for closing.
- Receives payment and verifies amount due as shown on the POS/terminal against payment offered, gives change if necessary.
- Extends/ Performs standard greeting procedure before and after every transaction.
- Conducts testing of appliance items bought by member-customers.
- Ensures that the assigned areas are clean, checks - stands, front-end office and locker rooms.
- Fills out the UPC problem log and submit it to the inventory auditor.
- Accurately monitors the marked down items/volume shopper for inventory purposes.
- Transacts all in-house shopping for internal auditing.
- Monitors all Front-End personnel's performance and evaluates them accordingly. 15. Observes proper grooming .
- Practices courteousness towards member-customers, visitors and employees. 17. Practices proper decorum as per Code of Conduct and Standard Operating Procedures.
- Observes punctuality at all times.
- Performs other tasks as may be assigned from time to time.
Qualifications:
- Bachelors Degree holder
- With at least 2 years of related experience highly preferred
- Familiarity with retail business
- Must have a flexible schedule including but not limited to nights, weekends and holidays
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