Front End Supervisor

3 days ago

Cebu City, Central Visayas, Philippines Landers Full time ₱300,000 - ₱450,000 per year
Job description

Responsible for all front-end operational functions which includes safety, security, housekeeping, customer services and monetary handling.

Duties and Responsibilities:

  • Receives cash till from treasury and distributes them to assigned personnel.
  • Ensures that supplies for front-end and membership operation are readily available for operational use.
  • Attends to the member-customers' needs and requests.
  • Prepares the front-end and membership section before store opening.
  • Receives and verifies the control fund from the vault for front-end use.
  • Balances and remits to treasury for closing.
  • Receives payment and verifies amount due as shown on the POS/terminal against payment offered, gives change if necessary.
  • Extends/ Performs standard greeting procedure before and after every transaction.
  • Conducts testing of appliance items bought by member-customers.
  • Ensures that the assigned areas are clean, checks - stands, front-end office and locker rooms.
  • Fills out the UPC problem log and submit it to the inventory auditor.
  • Accurately monitors the marked down items/volume shopper for inventory purposes.
  • Transacts all in-house shopping for internal auditing.
  • Monitors all Front-End personnel's performance and evaluates them accordingly. 15. Observes proper grooming .
  • Practices courteousness towards member-customers, visitors and employees. 17. Practices proper decorum as per Code of Conduct and Standard Operating Procedures.
  • Observes punctuality at all times.
  • Performs other tasks as may be assigned from time to time.

Qualifications:

  • Bachelors Degree holder
  • With at least 2 years of related experience highly preferred
  • Familiarity with retail business
  • Must have a flexible schedule including but not limited to nights, weekends and holidays

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