Appointment Setter

We are seeking a motivated and professional Appointment Setter / Business Development Representative to serve as the first point of contact for prospective commercial clients. In this role, you will be responsible for generating leads, engaging decision-makers, and booking qualified appointments for the leadership team. Your efforts will play a vital role in driving company growth by ensuring a steady flow of new business opportunities.

• Conduct outbound outreach (calls, emails, LinkedIn) to offices, medical and dental practices, and commercial building managers.
• Qualify prospects, introduce services, and schedule appointments directly into the leadership team's calendar.
• Maintain and update CRM records to ensure accurate tracking of data and follow-ups.
• Build and expand lead lists through research, including competitor websites and decision-maker identification.
• Represent the company with professionalism on all client calls and virtual meetings.
• Collaborate with leadership to refine messaging and increase conversion rates.
• Provide timely reporting on outreach activities, appointments set, and overall results achieved.

Required:

• Minimum of 2+ years' experience in appointment setting, lead generation, telemarketing, or B2B sales.
• Strong verbal and written English communication skills with a confident, professional phone presence.
• Proven track record of engaging decision-makers and converting outreach into qualified appointments.
• Experience working with CRM systems and productivity tools.
• Highly organized, self-motivated, and target-driven.

Preferred:

• Prior experience in commercial cleaning, janitorial services, or facilities management.
• Ability to understand client pain points quickly and tailor messaging accordingly.
• Comfortable working independently while contributing within a professional team environment.
• Professional and presentable on video calls with clients.

• Healthy, conducive work environment (Great Place to WorkTM – Certified three years in a row)
• Competitive salary
• 16 leave credits + all client-based holidays
• De Minimis/ Allowances (Upon regularization)
• HMO coverage + dependent
• Lots of opportunities to enhance your skills, acquire new experiences, work among experts, and grow your career.
• Exposure to world-class, high-level management from local and international direct supervisors.