Trade Lifecycle Manager III

JOB DESCRIPTION

Join our Payments Utility team and play a pivotal role in driving operational excellence and innovation in manual payment processing. Be at the forefront of process improvement, risk mitigation, and client service in a dynamic, global environment. Unlock your leadership potential and make a lasting impact on our global operations.

As a Trade Lifecycle Vice President within the Payments Utility team, you will oversee daily manual payment operations, ensuring error-free execution and robust controls. You will lead process reengineering initiatives, manage risk, and drive continuous improvement while supporting global settlements, asset servicing, and middle office functions. Your expertise in SWIFT payments, regulatory compliance, and people management will be key to delivering exceptional service and operational efficiency.

Job responsibilities

• Develop and execute the business plan for the Payments Utility team, including relocation strategies and system implementations.
• Ensure effective management and enhancement of operating controls in alignment with the global operating model.
• Provide management oversight for global risk functions supporting the Payments Utility team.
• Drive continuous improvement initiatives focused on KPIs, service performance, and operating controls.
• Ensure the team consistently meets all market deadlines and client service level agreements (SLAs).
• Coach, mentor, and lead staff to uphold standard operating procedures, controls, and departmental deadlines.
• Apply LEAN and other process improvement methodologies to reengineer functions, enhance service, and reduce operating costs.
• Lead performance appraisals and manage staff development.
• Participate in global and local projects, including new business initiatives, system enhancements, and market rule changes.
• Identify and escalate exceptions promptly, maintaining a strong focus on controls and regulatory compliance.
• Collaborate with client groups to optimize efficiency, mitigate risk, and enhance service delivery.

Required qualifications, capabilities, and skills

• Graduate or postgraduate degree with 8+ years of experience in banking, financial services, treasury, or payments operations.
• Extensive knowledge of SWIFT payments and ISO 20022 standards.
• 5+ years of people management experience.
• Proven success in risk-based environments with a strong record of risk mitigation.
• Deep understanding of global markets, regulatory frameworks, and industry trends.
• Strong ability to influence across business lines, cultures, and global functions.
• Demonstrated strategic and analytical thinking with a track record of results-driven achievements.
• Experience thriving in dynamic environments, efficiently learning, documenting, and implementing new processes.
• Proven ability to optimize operations, improve processes, and reduce costs.
• High integrity and commitment to open, honest communication; enthusiastic, highly motivated, and effective under pressure and tight deadlines.
• Skilled in multitasking, time management, and attention to detail, with excellent oral and written communication skills for management, clients, and colleagues.

Preferred qualifications, capabilities, and skills

• Experience in payment processing or cash operations.
• Experience with LEAN or other process improvement methodologies.
• Experience leading global or cross-functional projects.
• Advanced knowledge of regulatory compliance in payments operations.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.