Operations Specialist

7 days ago

Manila, National Capital Region, Philippines Remitly Full time

  • The specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs.  He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries.  Initial assignments are likely to be project-based or limited duration for several months, with opportunity for exposure across a broad range of learning.  Based on competencies developed during initial assignments, individual preferences, and business requirements, the Operations Specialist can build his/her career path on a dedicated team or business unit, or continue with rotational assignments across the scope of RELX businesses.

Accountabilities:

The function is accountable in the following areas:

  • Ability to support any volume-based customer facing or back-office requirement as needed by the business

  • Ability to provide customer support through email, chat or phone calls

  • A good command of interpreting written English language.

  • Ability to work well on own initiative and able to remain focused.

  • Good organizational and time management skills with ability to meet deadlines.

  • A keen eye for detail and accuracy, with a demonstrable ability to summarize information quickly and accurately.

  • Confidence in asking questions and seeking validation.

Qualifications/Requirements:

  • Bachelor's degree or equivalent in any field

  • At least 1-2 years BPO/shared service or relevant experience

  • Fresh graduates can be accommodated depending on communication skills and behavioral aspect

  • Completed at least 2 years level in college (no back subjects/incomplete units) can be considered depending on the years of BPO experience

  • Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)

  • Ability to work with deadlines

  • Has great attention to detail

  • Excellent English oral and written communication skills

  • Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule

  • Amenable to work in Iloilo site



We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

  • TPRM Specialist

    1 week ago

    Manila, National Capital Region, Philippines Executive Operations, LLC Full time

    The Role:Executive Operations is seeking a skilled Third Party Risk Management (TPRM) Specialist to join our team. In this role, you will assist in assessing, monitoring, and managing risks associated with third-party vendors to ensure compliance with organizational security, privacy, and regulatory standards. You will collaborate with internal teams...

  • Specialist, Audio Visual Event Services

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case Global Operations Center Manila Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers operating from over 40 locations, working in virtually every country...

  • Platform Operations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines PEO Consulting Limited Full time

    Job Title: Platform Operations SpecialistDepartment: Data Engineering / AI Data ServicesLocation: GlobalReports to: VP of AI OpsContract: PermanentTravel Requirements: NoSalary: Open BudgetJOB SUMMARY / OVERVIEWThe Platform Operations Specialist is responsible for the daily administration and operationalmanagement of our internal data services platform. This...

  • Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines Nordic Global Full time

    Make a difference. Be happy. Grow your career.The RoleThe Operations Specialist will have a passionate focus on efficient and effective operations and continuous improvement through ongoing optimization and implementation of process and technology. Success in this role requires strong ability to plan, organize, and support all aspects and functions essential...

  • Client Operations Executive

    5 days ago

    Manila, National Capital Region, Philippines Ntrust Australia Immigration Specialist Full time

    About NTRUSTNTRUST is a licensed Australian migration consultancy based in Singapore with over 20 years of experience helping individuals and families migrate to Australia. We're known for our professional standards, transparent process, and client-centred approach.Role OverviewWe're looking for a Client Operations Executive to support our consultants in...

  • Operations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Seamlessassist Full time

    About the RoleWere seeking a detail-oriented Systems & Billing Operations Specialist to support the smooth operation of our digital systems and member billing processes. This role ensures that all data, automations, and dashboards run accurately and efficiently while identifying opportunities to improve workflow and member experience.If you love systems,...

  • Specialist, Research

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case Global Operations Center Manila Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working...

  • Medical Operations Specialist

    1 week ago

    Manila, National Capital Region, Philippines Booth and Partners Pte Ltd Full time

    Medical Operations SpecialistAbout the Role: OpenLoop is seeking a detail-oriented, tech-savvy Medical Operations Specialist to join our dynamic healthcare delivery team via Booth & Partners. This role is critical to the seamless coordination of U.S.-based medical providers and internal operations teams. The ideal candidate will have a strong background in...

  • User Operation Specialist

    1 week ago

    Manila, National Capital Region, Philippines DigiPlus Interactive Corp Full time

    Company OverviewWe are a leading online gaming and poker platform company, dedicated to providing fair, engaging, and user-friendly experiences. GameZone focuses on Poker Card games and is rapidly expanding its market presence. We are looking for a detail-oriented and proactive Operations Specialist to join our team and support business growth through...

  • Product Operations Specialist, Hybrid

    2 weeks ago

    Manila, National Capital Region, Philippines Qashier Full time

    About the job Product Operations Specialist, HybridWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for a Product Operations Specialist to support our growthWe are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these...