Manual Tester

Manual Tester (Junior to Senior level)

As a Manual Tester (Junior to Senior level)*, you will drive the delivery of high-quality solutions by leading junior, mid-level, and senior test analysts. You will design and execute tests, guide defect management, and champion process improvements while ensuring exceptional client satisfaction. This role demands not just technical expertise but also leadership, mentoring, and collaboration across teams, aligned with Pointwest's core values of Leadership, Excellence, and Innovation* and our culture of Agility, Accountability, Innovation, Collaboration, and Customer Centricity.

Key Result Areas

Delighting Our Customers & Stakeholders

• Deliver accurate and comprehensive testing (manual, automated, exploratory).
• Ensure timely and effective defect reporting and resolution.
• Communicate quality status and risks clearly to clients and stakeholders.

Growing Our Business

• Support proposals and client discussions with QA insights.
• Recommend innovative testing approaches to enhance services.
• Strengthen client trust through consistent delivery of quality outcomes.

Improving the Way We Work

• Implement and refine test frameworks, automation, and best practices.
• Promote agile and collaborative testing approaches.
• Contribute to reducing test cycle times and improving overall efficiency.

Developing Myself and Others

• Mentor and coach junior and mid-level team members.
• Share expertise and encourage innovation within the team.
• Continuously grow technical, leadership, and domain knowledge.

Key Metrics

• Customer Satisfaction: Positive client feedback and low defect leakage.
• Business Growth: Contributions to proposals and successful renewals.
• Process Improvement: Increased automation coverage, shorter test cycles.
• Team Development: Upskilling of team members and personal certifications.

Qualifications

• Education: Bachelor's/College Degree in IT, Computer Science, or related field.
• Experience:
• Junior: 1–2 years in software testing (manual/automated).
• Mid-level: 2–4 years with agile exposure.
• Senior/Lead: 5+ years, with at least 2 years in leadership or mentoring.
• Skills: Strong knowledge of testing tools/frameworks, SQL, agile methods, stakeholder communication, and team leadership.
• Other: Must embody Pointwest's values and culture; flexible for assignment in Quezon City, Ortigas, or Makati.

Job Type: Full-time

Benefits:

• Company events
• Flextime
• Health insurance
• Life insurance

Work Location: In person