Citrix Engineer

20 hours ago

Mandaluyong City, National Capital Region, Philippines ConnectOS Full time $70,000 - $120,000 per year

Schedule: Monday - Friday (7:00AM - 4:00PM PHT)

What are we looking for?

We are looking for a Citrix Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. Experienced Citrix engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Skills Required:

  • 5 years of experience in an Infrastructure Citrix & Support role
  • Experience as a Citrix Engineer/Administrator with responsibilities including support, implementation, and upgrades/migrations.
  • Experience configuring and managing Citrix technologies, including XenDesktop and XenApp, Citrix NetScaler/ADC, StoreFront, Citrix Provisioning Services and Citrix Cloud.
  • Troubleshooting and managing Thin clients, Citrix licensing and PVS/MCS services.
  • SSL Certificate Management
  • Microsoft RDS & Terminal Services
  • Microsoft Server 2012 or above
  • Network fundamentals

Nice to Have:

  • Prior experience within a Managed Services Provider (MSP)
  • Microsoft Active Directory (DNS, DHCP, Site &Services, GPO)
  • Citrix Cloud experience
  • Microsoft Virtual Desktop (AVD)
  • 2FA Support (MFA, CyberArk, Okta)
  • Anti-Virus Technologies from a client level
  • VMware vSphere 6.0 or above / Hyper V

What will you do?

  • Provide 2nd level technical infrastructure support (and above).
  • Manage and resolve client incidents and requests to meet required SLA's working from a queue and assigned tickets.
  • Amend and maintain technical documentation and knowledge base for customer environments.
  • Comply with information security policies and procedures at all times.
  • Provide an escalation point for the level one support teams.
  • Adhere to Incident, Security, Problem and Change Management processes as per customer standards (ITIL Framework)
  • Provide after hours on-call assistance and/or escalation on a rotating basis

Join the awesome team and enjoy these benefits & perks:

  • Fully Remote Work Arrangement
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOWConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOSCareers #JoinConnectOS

Equal Employment StatementEmployment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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