Systems Engineer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

Being a member of the Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs. The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms. The Systems Engineering role specializes in the analysis, evaluation, design, testing, implementation, support, and debugging of all middleware, mainframe, and distributed platforms, tools, and systems of the firm.

Your Primary Responsibilities:

• Support DTCC Infrastructure by providing monitoring and system support for DTCC's Production, PSE, QA, DEV and lab environments
• Provide 24x7 support for event monitoring, incident triage and escalation
  Provide support to all environments on a shift basis, handling any activity for any environment as required
• Contribute to projects by executing task deliverables and guidelines are met.
• ServiceNow alert monitoring and resolution across various platforms.
• Work closely with peers to improve the workflow process and communication.
• Align risk and control processes into daily responsibilities.
• Provide comprehensive technical support to peers, business unit and IT MGMT.
• Reduce nonactionable operational events.
• Drive automation of manual support task.
• Maintain stability of the infrastructure environment.
• Develop and produce timely metrics based on the required management platforms.
• Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment.
• Actively strives to keep Standards documents, Process and Procedures Documents, and
• Baseline documents up to date with emerging industry standards
• Aligns risk and control processes into day

Leadership Competencies for this level include:

• Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
• Communication: Articulates information clearly and presents information effectively and confidently when working with others.
• Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
• Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
   

Qualifications:

• Minimum of 3 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Familiar with ITIL practices and industry standard Alert, Incident, Problem and Change Management practices.
• Virtual Platform – vSwitch/Port group configurations, host/VM management, vcenter alarms, performance charts, VsphereUCS management, vSAN / NSX / VMAX.
• Windows – Expert level knowledge of MS Server/Workstation.
• Unix/Linux – Unix/Linux platform specifically RHEL on physical and virtual environment. TCP/IP networking, Unix/Linux systems and monitoring protocols (SNMP, Syslog). Chef-client, Netbackup, Autosys, NFS, SAN storage filesystems. AWS sys admin functions.
• Database –Knowledge on Oracle, SQL/PLSQL. Golden Gate, ASM, Oracle RAC, Data Guard. 
• Networking – Working knowledge of Cisco equipment and interconnectivity, OSI model and data extraction analysis
• Distributed Middleware Services / Tools –knowledge of WebSphere, Apache, Tomcat, MQ, Informatica DIH/DQ, DMW,DSG. JVM, AWS cloud, Splunk.
• Storage – Netapp, VMAX

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.