URGENT HIRING

7 days ago


Makati City, National Capital Region, Philippines EMAPTA Full time

Job Description

As a Customer Service Representative, you will provide high-quality support through blended channels, including email, ticketing systems, and outbound calls. You'll play a key role in delivering timely and empathetic customer service while collaborating with internal teams to ensure smooth and efficient resolution of customer concerns. This role is ideal for professionals who thrive in a structured, client-focused environment and are confident communicating in English.

Job Overview

  • Employment Type: Full-time
  • Start Date: February 2, 2026
  • Work Setup: 100% Onsite
  • Work Schedule: 9:00 AM – 6:00 PM (EST)
  • Location: Makati City
  • Salary: PHP 40,000+ (starting rate; subject to experience and qualifications)
  • Reporting To: Client Hiring Manager

Why Join Us?

What's in it for you?

  • Competitive salary package
  • Nightshift schedule
  • Stable, full-time employment
  • Supportive and collaborative work environment
  • Exposure to international clients and global service standards
  • Career growth and development opportunities
  • Standard government-mandated benefits and company benefits

The Qualifications We Seek

  • 2–3 years of Customer Service experience
  • Excellent verbal and written English communication skills
  • Experience handling blended support channels, including: Email, Ticketing systems, and Outbound calls
  • Strong customer empathy and problem-solving skills
  • Ability to work onsite and follow a nightshift schedule
  • Professional, dependable, and customer-oriented

Your Daily Tasks

  • Handle customer inquiries through blended support channels
  • Respond to and resolve customer emails in a timely manner
  • Manage, track, and close customer tickets efficiently
  • Conduct outbound calls as needed to support customer concerns
  • Ensure a positive and seamless customer experience across all touchpoints

Job Type: Full-time

Pay: From Php40,000.00 per month

Benefits:

  • Company events

Application Question(s):

  • Do you have EXCELLENT COMMUNICATION SKILLS?

Experience:

  • Customer service: 2 years (Required)

Work Location: In person


  • Urgent Hiring

    1 week ago


    Makati City, National Capital Region, Philippines Megaworld Makati Sales Careers Full time

    Company DescriptionMegaworld Corporation, founded by Dr. Andrew Tan and established in 1989 under Philippine law, is a leading name in real estate development, leasing, and marketing. The company is renowned for creating premium residential condominiums and commercial properties in prime urban locations in Metro Manila. Megaworld has been instrumental in...

  • URGENT HIRING

    5 days ago


    Makati City, National Capital Region, Philippines ImageNetLLC Full time

    Healthcare Customer Service Advocate – Patient Care Support (Remote)Location: Makati (Valero) | Work Setup: RemoteSalary: ₱30,000 - ₱35,000/month Why You Should Apply NOWThis is a mass hiring initiative supporting U.S. healthcare accounts. We are hiring at scale and moving fast.Only candidates who can fully commit to the January 15 and 22, 2026 start...


  • Makati City, National Capital Region, Philippines Enlife Global Inc Full time

    Enlife Global Inc. is urgently looking for applicants WITH OR WITHOUT experience as MEDICAL REPRESENTATIVE who can start immediately once passed the recruitment process.DescriptionEnsures territory achievement of sales target monthly.Responsible for establishing and maintaining relationships with medical doctors.Provide information about new products and...

  • URGENT Hiring

    1 week ago


    Makati City, National Capital Region, Philippines Metro Tiles, Inc. Full time

    QUALIFICATIONS:Bachelor's degree in any field with proven experience as an Account Executive or in a similar role.With background in the construction industry is preferred.Excellent communication and presentation skills.Aptitude for delivering attractive presentations.Thorough understanding of marketing and negotiating techniques.Self-motivated and...

  • URGENT Hiring

    1 week ago


    Makati City, National Capital Region, Philippines Metro Tiles, Inc. Full time

    DUTIES AND RESPONSIBILITIES:Managing and updating of employee records (201 file) in the database.Manage end-to-end recruitment.Manage and assist with the development and implementation of HR policies and procedures.Monitor and manage employee time off requests, including sick leave, vacation, and personal days.Manage payroll processing, managing employee...

  • URGENT Hiring

    1 week ago


    Makati City, National Capital Region, Philippines Metro Tiles, Inc. Full time

    QUALIFICATIONS:Bachelor's degree in any field with proven experience as an Account Executive, Sales Executive or relevant role.Excellent communication and presentation skills.Basic knowledge of MS Office, basic spreadsheet and word processing software.Thorough understanding of marketing and negotiating techniques.Fast learner and passion for...

  • URGENT Hiring

    1 week ago


    Makati City, National Capital Region, Philippines Metro Tiles, Inc. Full time

    QUALIFICATIONS:Bachelor's degree in Psychology, Human Resource, or an equivalent is required.At least one-year work experience is preferred.Knowledge with HRIS is a plus.Preferably has experience with payroll processing and compensations.Strong attention to detail and accuracy.Ability to maintain confidentiality and handle sensitive information.Ability to...

  • Urgent Hiring

    2 weeks ago


    Makati City, National Capital Region, Philippines Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Quality Analyst Specialist - Telesales to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Urgent Hiring

    2 weeks ago


    Makati City, National Capital Region, Philippines Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for aQuality Analyst Specialist - Telesalesto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • URGENT HIRING

    2 weeks ago


    Makati City, National Capital Region, Philippines Halcyon Marine Healthcare Systems, Inc. Full time

    DescriptionChecks and verifies patient's medical record and advice for final status, pending, repeat test, or additional test and directs the patient to the cashier for charging of the test prior to undergoing the examination.Coordinates with Follow-up MD's and PEME Accounts Specialist by endorsing and referring a patient's medical status for evaluation,...