Learning Specialist
4 days ago
Job Description
KEY RESPONSIBILITIES
You will:
- Consult with internal stakeholders and subject matter experts to analyze learning needs, define learning outcomes, and align on instructional strategy.
- Design and develop instructional content and performance support materials, including eLearning, VILT/ILT materials, microlearning, toolkits, job aids, infographics, and videos.
- Deliver live virtual and in-person learning sessions using platforms such as Zoom, Microsoft Teams, and other learning technologies.
- Ensure high-quality learner engagement and satisfaction by employing best practices in adult learning theory, instructional design, and facilitation.
- Conduct pre, mid, and post-session communications and learning reinforcements for virtual and instructor-led sessions.
- Evaluate learning effectiveness using performance metrics, feedback mechanisms, and post-training assessments to refine future design and delivery.
- Maintain project plans for content creation and learning initiatives, ensuring alignment to timelines, budgets, and stakeholder expectations.
- Serve as a subject matter expert (SME) and learner advocate, guiding learners toward available tools, platforms, and continued learning opportunities.
- Partner with global design and delivery teams to ensure consistent learner experiences across geographies and functions.
- Stay up to date on emerging technologies and learning trends to continuously improve design and delivery methods.
QUALIFICATIONS:
- Bachelor's degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Organizational Psychology
- Minimum 3 to 5 years' experience in learning, education, human resources or related field.
- Has five or more years' experience with virtual classroom environments & software, eLearning and virtual technology (e.g., presenting & sharing data and applications, whiteboards, audio & video support, breakout sessions, recording, etc.)
- Proven experience in e-learning design and implementation
- Experience in using Workday, Taleo or SuccessFactors
- Strong command of PowerPoint and Excel (advanced skills preferred)
- Excellent presentation and communication abilities
- Solid grasp of Adult Learning Theory
- Experience supporting internal shared service learning programs
Work Schedule: Hybrid | 3x onsite
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