Officer-in-Charge/Assistant Store Supervisor
4 days ago
Key Responsibilities
- Oversee daily store operations to ensure smooth workflow and adherence to company standards.
- Monitor sales performance, implement strategies to achieve sales targets, and maximize profitability.
- Supervise, train, and motivate store staff to deliver excellent customer service.
- Ensure proper visual merchandising and product displays aligned with brand guidelines.
- Manage inventory, including stock replenishment, transfers, and shrinkage control.
- Address customer concerns and provide effective solutions to maintain satisfaction and loyalty.
- Coordinate with mall administration and company departments regarding store requirements and compliance.
- Prepare and submit daily, weekly, and monthly sales and operations reports.
- Enforce company policies, procedures, and safety regulations.
- Act as the decision-maker in the absence of the Store Manager.
Qualifications
- Bachelor's degree in Business, Management, Marketing, or a related field (preferred).
- At least 1-2 years of retail experience.
- Strong leadership, decision-making, and people management skills.
- Knowledge of fashion retail operations and visual merchandising standards.
- Excellent communication and interpersonal skills.
- Analytical with good problem-solving abilities.
- Willing to work mall hours, weekends, and holidays.
- Flexible and results-driven with a strong customer service orientation.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- How many years of experience do you have working in a fashion retail company?
- How many years of experience do you have in Sales?
Education:
- Bachelor's (Required)
Language:
- English (Required)
Work Location: In person
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