Urgent: Network Engineer
2 weeks ago
About Your New Role
We are seeking a Network Engineer (SD-WAN & Managed Services) to support
Provide end-to-end support for customers with a focus on SDWAN (preferably
Cato), Internet, and related services.
Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft
operating systems.
Support the provisioning and onboarding of new customers for managed services.
Collaborate with vendors to resolve support issues and ensure smooth service
delivery.
Own support issues from start to resolution, ensuring customer satisfaction with clear
communication and expert problem-solving.
Maintain excellent customer relationships by delivering outstanding support.
Mentor and train fellow engineers on complex technical issues and solutions.
Bachelor's degree or equivalent experience.
4–6 years of relevant experience in a fast-paced technical environment, with
expertise in SDWAN (Cato preferred).
CCNA/CCNP certifications are highly desirable.
Strong command-line networking skills (Cisco, Fortinet, Juniper).
Strong firewall configuration experience (Fortinet preferred).
Deep understanding of BGP, OSPF, VRRP.
Knowledge of routers, firewalls, NAT, COS/QOS, and network design principles.
- Familiarity with SOC 2 compliance and processe
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