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Customer Service Representative – Premium IT Account
2 weeks ago
Location: Clark, Pampanga
Salary: ₱28,500 + ₱15,000 Sign-On Bonus
Role Overview:
Customer Service Representative (Voice) for our Premium IT Account. Handle inbound calls, assist customers with inquiries, and provide technical support in a professional and efficient manner.
Responsibilities:
- Manage customer calls and provide accurate information
- Troubleshoot and resolve technical issues effectively
- Follow company protocols to maintain service quality and client satisfaction
Qualifications:
- At least High School Graduate
- 2 years Customer Care Experience (CCE) or 6 months–1 year Technical Support experience
- Typing speed: 30 WPM with 85% accuracy
- Strong communication skills and customer service orientation
Benefits:
- Competitive salary package
- ₱15,000 Sign-On Bonus
- Opportunities for career growth in a global BPO leader
- Supportive and inclusive work environment
