Roving Front Desk Associate

2 days ago

Manila, National Capital Region, Philippines Remedy (acquired by The Motion Agency) Full time

The Roving Front Desk Associate is responsible for performing tasks to support the day-to-day operations of the company. She will be responsible for assisting and managing the concerns of the new and existing clients and will help achieve the sales target set by the management. Will do the roving role in Remedy BGC, Vertis North (QC), & Greenhills Mall Clinics.

What You'll Be Doing

  • Identify and assess clients' needs to achieve customer satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods / tools.
  • Accept and validate completeness of client's data and encode it to the company's CRM.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Drives sales through engagement of customers, suggestive selling, and sharing product / service knowledge.
  • Ensure correct and complete processing of sales transactions.
  • Balance all reports, compile and forward sales documents to the Clinic Manager.
  • Organize and maintain inventory and storage areas.
  • Ensure shipment and accuracy of inventory transactions.
  • Coordinate logistics for order deliveries from the clinic.
  • Generate, edit and publish messages such as texts and emails that will help build meaningful connections with the clients and encourage them to take action in purchasing products and services.
  • Optimize use of social media and ensure that messages and graphics/ pictures that are published highly represent the company.

Minimum Qualifications
Skills Requirements:

  • Have positive energy and a happy disposition
  • Passionate and eager to learn about the latest trends in the beauty industry through lectures and training
  • Can provide top-notch customer service and work well as a team
  • Are organized, professional, and tech-savvy
  • Are good at remembering people, names and details
  • Excellent English skills (verbal, written, listening)
  • Must be willing to do a roving role in Remedy BGC, Vertis North (QC), & Greenhills Mall Clinics

What We're Looking For

  • At least 1 year of experience in a similar front desk or receptionist role, preferably in the skincare or beauty industry or in any customer-facing setting
  • Excellent communication and interpersonal skills, with a warm and friendly demeanour
  • Experience with sales is an advantage
  • Strong organizational abilities and attention to detail
  • Proficient in using office equipment and computer software, including MS Office suite
  • A team player with a positive attitude and the ability to work in a fast-paced environment
  • Comfortable using technology (ex. Microsoft Office, Zenoti)

  • front desk receptionist

    1 week ago

    Manila, National Capital Region, Philippines FERSAL HOTEL GROUP Full time ₱200,000 - ₱500,000 per year

    About the role Join our dynamic hospitality team as a Front Desk Receptionist at Fersal Hotel Group's property in Manila City, Metro Manila. As a key member of our front office, you will be responsible for providing exceptional guest services and ensuring a seamless experience for all our visitors. This is a full-time opportunity to contribute to the...

  • Virtual Front Desk Assistant

    1 week ago

    Manila, National Capital Region, Philippines OptiNizer Full time ₱15,000 - ₱30,000 per year

    Job Title: Virtual Front Desk Assistant Job Type: Full-Time | Part-TimeAbout the Role: A Virtual Front Desk Assistant to manage and represent the company's coworking space through the Zoom platform. This role is the virtual equivalent of an on-site receptionist — responsible for greeting guests, managing Zoom meetings, and ensuring every visitor...

  • Virtual Front Desk Assistant

    3 hours ago

    Manila, National Capital Region, Philippines OptiNizer Full time

    Job Title: Virtual Front Desk Assistant Job Type: Full-Time | Part-TimeAbout the Role: A Virtual Front Desk Assistant to manage and represent the company's coworking space through the Zoom platform. This role is the virtual equivalent of an on-site receptionist — responsible for greeting guests, managing Zoom meetings, and ensuring every visitor...

  • Virtual Front Desk

    1 week ago

    Manila, National Capital Region, Philippines NotDisclosed Full time ₱600,000 - ₱1,200,000 per year

    · Scheduling: responsible for the scheduling of established, and new, patient appointments,· Follow up appointments, return visits· Telephone: direct calls and/or take messages according to office policy· Enter and maintain correct patient data in computer system· Verify patient information, collection of copay, co-insurance, and balances on accounts·...

  • Front Office Manager

    1 week ago

    Manila, National Capital Region, Philippines Sheraton Hotels & Resorts Full time ₱1,800,000 - ₱2,700,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Manila Bay, M. Adriatico corner General Malvar Street, Manila, Philippines, Philippines, 1004VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising...

  • Front Office Associate

    6 days ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱80,000 - ₱120,000 per year

    The Front Office Associate (Mandarin-speaking) is responsible for delivering exceptional guest service by providing efficient, courteous, and professional assistance at the Front Desk. The role requires strong communication skills, particularly in Mandarin, to assist international guests, especially those from Chinese-speaking markets. The position supports...

  • Virtual Front Desk Agent

    1 week ago

    Manila, National Capital Region, Philippines Truporch Homes Full time ₱200,000 - ₱400,000 per year

    Job Post: Virtual Front Desk Agent (Remote) - Hospitality ProCompany: PillowPMLocation: Fully RemotePosition: Full-time  About PillowPMAt PillowPM, we believe a great stay starts with a soft landing. We manage a portfolio of premier short-term rental properties, combining the comforts of home with the seamless service of a boutique hotel. Our mission is...

  • Front Desk Representative

    1 week ago

    Manila, National Capital Region, Philippines Midwest Ear, Nose & Throat Specialists Full time $43,500 - $106,800 per year

    ApplyJob TypePart-timeDescriptionFRONT DESK REPRESENTATIVEDo you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare.Midwest Facial Plastic Surgery is seeking an exceptional individual with strong interpersonal and...

  • Front Office Associate

    1 week ago

    Manila, National Capital Region, Philippines City Garden Suites Manila Full time ₱150,000 - ₱250,000 per year

    REPORTS TO : FRONT OFFICE MANAGERDUTIES AND RESPONSIBILITIES1. Maintains a record of expected arrival guests.2. Ascertain that all reservations for the day are inputed in the system, correct for any discrepancies.3. Blocks rooms for Groups and FITs in accordance to the room specifications and request.4. Ascertains that early arriving guests are pre-blocked...

  • Assistant Front Office Manager

    2 days ago

    Manila, National Capital Region, Philippines Shangri-La Group Full time

    Edsa Shangri-La ManilaEdsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13...