Senior Accounts Receivable Team Lead

Ready to lead, disrupt and reinvent the sleep industry?
We are
Emma – The Sleep Company
. Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture.
Ready to shape the future of sleep with us? Let's make it happen
The
Revenue / Accounts Receivable (AR) Accounting Senior Team Lead
oversees the entire end-to-end AR Direct-to-Consumer (D2C) Process, including Revenue Recognition.

Responsibility includes overseeing the onboarding of new customers, ensuring timely revenue recognition, payment application (AR Matching), resolving collection issues from Payment Service Providers and Marketplaces, managing refunds, providing external audit support and driving process efficiency. This role supervises a team of AR Leads and Accountants, supports escalations, and acts as a key point of contact between Finance, Tech, Operations, customer service, and other cross-functional teams within Emma.

What You'll Do

• AR Operations:
• Oversee the full AR cycle, including Customer onboarding, Invoicing, Collections, Cash Application and Revenue Accounting.
• Ensure timely and accurate AR subledger reconciliation and analysis
• Assist in the month-end close process, including Revenue reconciliations and reporting
• Team Leadership:
• Lead and support other AR Leads in prioritizing tasks and managing the team's daily workloads.
• Coach and develop team members, ensuring consistent adherence to Emma policies and KPIs.
• Hire, Build and Develop a stronger team by providing team member's empowerment, foster inclusiveness and succession planning
• Process & Compliance:
• Ensure compliance with internal controls, accounting policies, and country regulations.
• Lead process improvement for Revenue Accounting, Billing, Collection, Cash Application and Refunds by maximizing efficiency with automation projects, providing process documentation to establish accountabilities and reduce out of process postings.
• Assist the internal and external audits by coordinating with different teams to collect necessary support, such as PODs, invoices, contracts, reconciliations, and other supporting documentation and ensure timely submission of all deliverables.
• Reporting & Communication:
• Provide regular updates to Finance leadership on key AR D2C metrics (e.g. AR Aging and Matching)
• Act as the primary escalation point for complex AR D2C issues (People and Operations)

Who We're Looking For

• Inspiring leader who believes that accounting can have an essential and long-term impact on our business success
• Strategic and creative thinker, able to manage stakeholders and competing priorities
• At least 7+ years of experience in Accounts Receivable / Revenue Accounting across all levels (industry, audit, etc.)
• Have led and developed a team
• Profound knowledge in IFRS accounting - BSc. /MSc. / MBA in related fields. CPA is a plus.
• Experience in data- and ERP projects (migration, etc.)
• Fluent in English - excellent communication and presentation skills
• Strong hands-on mentality, pragmatism, and ability to convince rather than push through change internally as well as externally. You are an entrepreneur within the finance field
• Solution-oriented & curious intellectual mindset- We provide fast results; we scope projects, and we are always learning

Become an Emmie
Emma is transforming the world of sleep -
and we want the highest-performing people to help us pull it off.
We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible