
Ecommerce Specialist
3 days ago
Job Description:
- Monitor orders across Shopify, Shopee, and Lazada, ensuring timely and accurate fulfillment.
- Coordinate with the Ecommerce Specialist &/or Billing team to ensure prompt order packing and shipment.
- Manage and optimize in-platform ads and promotions on Shopee and Lazada to increase visibility and conversions.
- Track and analyze ad performance, adjusting campaigns to achieve ROI and sales targets.
- Collaborate with the Marketing Manager to align promotions with broader marketing campaigns.
- Leverage data insights to refine in-platform advertising strategies and maximize impact.
- Work with Ecommerce / Billing Specialist to expand and engage Small Business Club clients
- Develop & implement programs to retain existing members and drive conversions among potential clients.
- Manage inquiries and engage with customers across Facebook, Instagram, and other social media platforms.
Requirements:
- Proficiency in Shopify platform management, including analytics and user experience optimization.
- Experience with Shopee and Lazada marketing tools, including Sponsored Solutions.
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- At least 2–3 years of experience in ecommerce or a related role.
- Strong analytical skills for campaign performance and conversion tracking.
- Excellent communication skills and attention to detail.
- Graphic design skills are highly preferred.
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