Officer 1, Operational Compliance Services

Company Description

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We're driven by our Group purpose, to power people and possibilities.

Job Description

THIS ROLE

Job Summary:

An entry-level position responsible for performing basic AML/KYC and FATCA tasks under direct supervision. This role supports fundamental compliance activities, focusing on document collection, basic analysis, and maintenance of regulatory records while developing core knowledge of AML and FATCA requirements.

WHAT YOU WILL DO

Core Responsibilities:

• Support basic AML/KYC processing activities
• Assist with investor onboarding procedures
• Maintain compliance documentation
• Follow established regulatory procedures
• Monitor basic file completeness
• Support team administrative functions

Tasks:

• Process basic KYC documentation
• Update compliance databases and records
• Monitor assigned client mailboxes
• Gather and file source documents
• Follow compliance checklists
• Support client documentation collection
• Maintain file organization
• Assist with basic FATCA form reviews
• Update tracking sheets
• Escalate issues to supervisors
• Follow regulatory requirements
• Perform other related duties as assigned for role and business needs

WHAT WE OFFER

Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses

Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances

Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays

Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding

Qualifications

ABOUT YOU

Educational Background:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Professional Experience:

• 0–1 year of experience in compliance, AML/KYC, or related regulatory functions (internship experience preferred)

Skills and Key Behaviours:

In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Basic understanding of AML/KYC and FATCA principles
• Proficiency in data entry and document handling
• Attention to detail in processing and maintaining compliance records
• Effective written and verbal communication skills
• Organizational skills for managing compliance tasks
• Willingness to learn and take direction from supervisors
• High level of reliability and integrity in handling sensitive information

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.