Special Project Associate
5 hours ago
Work location: Cebu City
Work type: Full-time
Work setup: Onsite
Work schedule: Night shift, Monday to Friday
DUTIES & RESPONSIBILITIES
- Direct client communication and meeting various client demands
- Communicate with Amazon sellers via email or call
- Understand all aspects of the projects including working with multiple departments, maintaining, monitoring, and summarizing project progress
- Effectively respond to client issues that arise through management reporting weekly and monthly
- Update internal tools like spreadsheets
- Recommend improvements to current processes
- Perform other related duties as assigned
QUALIFICATIONS
- Must be proficient in Excel functions and shortcuts
- Experience with third-party marketplaces (online commerce) is a plus
- A background in customer service is a plus
- Must be adaptable and capable of observing frequent changes in internal and client procedures
- Good knowledge of how to use the computer and navigate the internet
- Strong communication skills both verbally and in writing
- Resourcefulness, detail-oriented, and highly organized
- Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers
- Must be able to work with minimal supervision
- Fresh graduates are welcome to apply
- Must be living within the following cities: Cebu City, Talisay City and Mandaue City; else willing to relocate.
Job Type: Full-time
Benefits:
- Health insurance
- Staff meals provided
Application Question(s):
- How much is your expected salary? Please provide a range.
- Are you amenable to working onsite at Cebu City and with a night shift schedule?
Education:
- Bachelor's (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- E-Commerce: 1 year (Preferred)
Work Location: In person
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