UX Lead

9 hours ago

Makati City, National Capital Region, Philippines Security Bank Corporation Full time

About the Role

We are looking for a
UX Lead – Digital Product Design
with strong UX expertise, visual design skills, and a solid grounding in user research. You'll play a key role in shaping customer-facing digital experiences, leading initiatives, driving cross functional collaboration and working end-to-end across discovery, design, testing, and iteration as well as managing several Product Designers of varying seniority. This role is expected to be 70% hands on, 30% management.

We are growing our team and focus from Retail into also covering other areas of banking such as Wealth and MSME-Corporate in the year ahead. While prior banking or financial services experience is not required, we value designers who are
curious problem solvers
, enjoy complexity and are comfortable using data and research methods to inform and articulate design decisions.

What You'll Do

  • Lead the design of intuitive, elegant, and effective digital products and services across web and mobile platforms.
  • Translate business goals and user needs into clear design strategy and concept
  • Challenge business requirements to drive simple, clean, effective solutions
  • Become a thought leader by helping reshape Design Process within agile squads for maximum impact and efficiency
  • Help plan Design Sprints and design workshops alongside Product Owners to set the team up for success
  • Manage a team of Product Designers to lift Design up the stack from UI to impact
  • Plan and scope qualitative and quantitative research (e.g., interviews, usability testing, surveys, analytics reviews) to uncover insights and validate solutions.
  • Collaborate with product managers, engineers, and business stakeholders to frame problems and co-create solutions.
  • Develop wireframes, prototypes, and high-fidelity designs, ensuring strong attention to detail in both interaction and visual design.
  • Present design rationale effectively, using evidence from user research, behavioral data, or best practices.
  • Contribute to design systems and guidelines to ensure consistency and scalability across products.
  • Advocate for user-centered design principles throughout the product development lifecycle.

What We're Looking For

  • Proven experience as a product designer, UX/UI designer, or similar role.
  • Strong portfolio showcasing UX problem-solving, visual design craft, and research-informed design decisions.
  • Comfort with both
    qualitative
    (interviews, usability tests) and
    quantitative
    (analytics, A/B testing, surveys) research methods.
  • Excellent communication and stakeholder management skills—able to explain design decisions to both technical and non-technical audiences.
  • Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
  • Ability to balance user needs with business requirements and technical constraints.
  • A collaborative mindset with openness to feedback and iteration.

Good to Have

  • Experience working in agile product development teams.
  • Interest and comfort working in financial services or complex domains.
  • Familiarity with accessibility standards and inclusive design practices.

Why Join Us

  • Join a rapidly growing Design team within a progressive organization, where you have the ability to revamp multiple platforms into a modern, best in class experience not just in the Philippines but globally
  • Opportunity to design meaningful digital products with real customer impact for millions of users
  • A friendly, collaborative, cross-functional team environment where great design can make a real difference
  • Room to grow your skills across multiple areas of UX, visual design, and research.
  • Competitive compensation and benefits package.

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