
Workforce Optimization Analyst
21 hours ago
About Datacom
With over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Role Overview
The Workforce Optimization Analyst is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that an organization has the right people with the right skills to support its business objectives.
Role Responsibilities
The Workforce Optimization Analyst is responsible for (but not limited to):
- Analysing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce and long-range plans
- Collaborating with business leaders, strategic planning, HR, Finance and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals
- Collecting, interpreting and evaluating workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning; reviews processes and monitors plan effectiveness
Requirements:
Knowledge
- Technical knowledge of programming, system design, IT infrastructure and database concepts
- Strong understanding of business requirements and appreciation of both IT and business strategy
Experience
- 4+ years' experience in IT
- PowerBI Experience is a MUST
- Experience in Oracle Netsuite OpenAir is an Advantage
Technical Skills
- Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
- Assures adherence to budgets, schedules, work plans, and performance requirements
- Ability to interact with a variety of stakeholders and team members within own area of expertise
- Excellent communication skills, both written and verbal
- Strong verbal and written communication skills with a wide variety of stakeholders
- Blend of commercial, technical, and consulting skills
- Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
- Proven analytical and problem-solving skills
Benefits:
Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts
We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment
Why Join Us?
As one of Australasia's IT powerhouses, Datacom offers the agility and innovation of a startup, coupled with the influence and opportunities of an industry leader. Our people-first culture is palpable - you'll feel it the moment you walk through our doors.
We offer an array of perks, from vibrant social events to serene chill-out spaces, hybrid working setups, and an abundance of professional development opportunities. At Datacom, you'll grow your career, connect deeply with peers, and bring your true self to work every day.
Leading the charge in tech, we tackle some of the biggest challenges and most exciting opportunities across Australia and New Zealand. If you're eager for adventure and driven by possibility, you'll fit right in.
Join us as we champion an inclusive, fun, and supportive workplace where your contributions are celebrated, and your growth is nurtured. Together, let's explore what's possible and create the future
-
Workforce Optimization Analyst
3 days ago
Manila, National Capital Region, Philippines Datacom Full time ₱1,200,000 - ₱2,400,000 per yearAbout DatacomWith over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has...
-
Strategic Workforce Optimization Lead
1 week ago
Manila, National Capital Region, Philippines beBeeWorkforce Full time ₱3,000,000 - ₱4,500,000Job Title: Strategic Workforce Optimization LeadJob Description:Our organization seeks an exceptional Strategic Workforce Optimization Lead to spearhead workforce management and analytics initiatives. The successful candidate will utilize advanced data analysis skills, coupled with business acumen, to drive strategic planning, optimize workforce allocation,...
-
Workforce and Reporting Analyst
7 days ago
Manila, National Capital Region, Philippines Five9 Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
Workforce Management Data Analyst
1 week ago
Manila, National Capital Region, Philippines beBeeData Full time $50,000 - $60,000Job OverviewWe are seeking a skilled Data Analyst to join our team. As a key member of our workforce management team, you will be responsible for designing and delivering data-driven insights that inform business decisions.Key Responsibilities:Create performance-efficient reports and visualizations for business stakeholders.Making complex data accessible,...
-
Strategic Workforce Optimization Specialist
1 week ago
Manila, National Capital Region, Philippines beBeeExpert Full time ₱800,000 - ₱1,500,000Job Title:Workforce Planning SpecialistJob Description:As a Workforce Planning Specialist, you will play a key role in optimizing our workforce management strategy.You will analyze data and develop forecasts, capacity plans, and schedule plans to ensure we have the right staff in place to meet customer needs.This requires a high degree of accuracy,...
-
Operational Workforce Strategist
1 week ago
Manila, National Capital Region, Philippines beBeeSupplyPlanning Full time $72,000 - $78,000Job Title: Supply Planning LeadThis role is responsible for spearheading the Supply Planning team, ensuring the right number of resources are assigned at the right time to meet operational demands. The Supply Planning Lead will balance hands-on workforce management expertise with coaching and development of Supply Planning Specialists/Analysts.Key...
-
Workforce Planning Optimization Lead
23 hours ago
Manila, National Capital Region, Philippines Airbnb Full time ₱1,200,000 - ₱2,400,000 per yearAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...
-
Workforce Manager
2 weeks ago
Manila, National Capital Region, Philippines INTELASSIST INC. Full time ₱80,000 per yearEmployment Type: Full-Time EmploymentWork Setup: Hybrid SetupWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: Up to 80,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service...
-
Operations Workforce Strategist
1 week ago
Manila, National Capital Region, Philippines beBeeSupply Full time ₱7,200,000 - ₱7,800,000Workforce Planning and Optimization SpecialistWe are seeking a highly skilled Workforce Planning and Optimization Specialist to join our team. In this role, you will be responsible for spearheading the workforce planning process across multiple programs/accounts, ensuring that the right number of resources are assigned at the right time to meet operational...
-
Senior Workforce Planning Specialist
1 week ago
Manila, National Capital Region, Philippines beBeeStrategic Full time ₱800,000 - ₱1,500,000Job OverviewThe Workforce Management Analyst is responsible for leading strategic initiatives in workforce management, including forecasting, scheduling, and analysis.This role involves developing accurate forecasts, capacity plans, and schedule plans while ensuring timely and precise generation of forecasts, capacity plans, and schedules.Key...