DevOps Engineer
2 weeks ago
About the company:
Join our Technology Team and help the business we support unlock their full data potential. Our our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
About the role:
As a DevOps Engineer, you will provide front-line support for Financial Market applications by managing incidents, changes and services using ITSM frameworks and tools. You will enhance system reliability through regular monitoring, providing alerts and incident management, collaborating with cross-functional teams to resolve production issues efficiently.
Your responsibilities will also include monitoring production jobs, troubleshooting, communicating updates and ensuring adherence to standard procedures, as well as hands-on design, development and testing using SSIS, SQL Server, C# and Control-M. Additionally, you will leverage Artificial Intelligence capabilities to improve DevOps efficiency and productivity.
Job Qualifications:
- 3–5 years' experience in ITSM or related fields, with proficiency in ITSM tools (such as Helix) and ITIL processes (for Sr role), 2-3 years of experience (for junior role)
- Hands-on experience in DevOps practices, incident management, root cause analysis and production support, including application performance optimization and automation
- Strong knowledge of AWS cloud infrastructure, cloud platforms, Infrastructure as Code (IaC) and Big Data technologies (such as Spark, Presto and Airflow)
- Proficiency in shell scripting, SQL, Linux commands and troubleshooting techniques for identifying code bugs
- Excellent analytical and communication skills, with the ability to clearly communicate incident details, follow documented processes and contribute to operational process design and rollout.
- Willing to work on rotating schedule, hybrid set up ( 3 days onsite in Makati, 2 days WFH)
What the company offers:
You're empowered to shape a career that's rewarding in all the ways that matter most to you. Employees can access a wide range of benefits which, depending on eligibility criteria, include:
- 1 wellbeing leave day per year
- 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
- 5 days careers leave of immediate family members on top of annual leave
- 2 days of paid volunteer leave and donation matching
- Voluntary parental medical insurance plan for married employees
- Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
- Access to our Employee Assistance Program, a robust behavioral health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Paid training
- Work from home
Work Location: In person
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