
Brand Associate
2 days ago
Roles & Responsibilities:
- Ensure flawless processing of customer orders through our website & other online accounts
- Coordinate with Warehouse & Logistics team for the timely delivery of orders
- Coordinate with delivery services & courier
- Handle Customer Concerns, Product Inquiries & Follow Ups via e-mail & phone call
- Prepare reports such as but not limited to online sales & other related data
- Conduct customer feedback surveys (written, call or face to face)
- Continuously improve customer relationship for the brand
- Prepare event materials in coordination with other departments
- Facilitate ingress and egress procedures including inventory of returned stocks
- Monitor safekeeping of event materials & ensure all are in good condition
Requirements:
- Proficient in computer
- Quick in typing
- University graduate
Candidate Must be:
- Organized & Detail Oriented
- Proactive
- Willing to Learn
- Able to Multitask, prioritize and manage time effectively
- Patient & Understanding toward customers
- Good Communication & People Skills
Advantage:
- Knowledge of Social Media Marketing & background on Online Sales
- Work experience as a customer support & has background in events
Other Qualifications:
- Willing to work full time in Santa Cruz, Manila
- Willing to work on weekends for events (occasional)
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Work Location: In person
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