Project Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What is the role

The Project Manager ensures successful delivery of IT network projects by combining technical expertise, project management, and client focus. Responsibilities include guiding project scope, communication, and quality control to meet client needs efficiently.

The following include but may not be limited to the responsibilities of the Project Manager:

Project Oversight: Manages scope, risks, and quality assurance across all projects. Project Manager is required to facilitate meetings with client engineering teams, regional technology managers and facility managers where risks are identified and properly managed.

Team Coordination: Briefs technicians, leads meetings with clients and internal teams, and ensures work aligns with scope.

Financial Management: Handles billing, invoicing, revenue recognition, and financial analysis (profitability, margins, utilization).

Communication: Acts as a key liaison in meetings, communicates effectively across teams, and addresses issues promptly.

Technical Knowledge: Must be familiar with network routing/switching, copper and fiber infrastructure, and stay updated on networking technologies.

Work Set-up / Work Schedule

• Hybrid (2x days onsite a week)
• Shifting and following Eastern Standard Time (EST) work schedule

Who we are looking for

Successful candidate must possess:

• 4–6 years of experience in IT Project Management / Coordination experience dealing with banks, IT managed services is highly encouraged
• Familiarity with network routing and switch environments as well as other relevant networking technology areas
• Familiarity with copper and fiber infrastructure
• Excellent organizational skills, attention to detail, and multitasking ability
• Proficient in Microsoft Office and project management tools (e.g., JIRA, MS Project, QuickBase)
• Exceptional leadership skills and capacity to develop and innovate teams
• Strong client relationships building skills and capacity to anticipate business needs
• Mentoring and supporting team members
• An eye in identifying internal improvement opportunities and enforces standards
• Bachelor's degree or equivalent work experience
• PMP, Prince2, ITIL Foundation, Six Sigma, Cisco CCNA/CCDA, CCNP/CCDP certifications (preferred)
• Strong written, verbal, and internal communication skills

What we offer

• Day 1 HMO + 1 Free dependent
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

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