Butler

Key Responsibilities:

• Provide personalized guest services, ensuring discretion and attention to detail at all times.
• Anticipate guest needs proactively and deliver tailored solutions with professionalism.
• Assist guests with unpacking, packing, wardrobe management, and in-room dining.
• Coordinate with Housekeeping, Front Office, and Food & Beverage to ensure seamless guest experiences.
• Arrange personalized experiences such as dining reservations, transportation, and special requests.
• Uphold the highest standards of etiquette, grooming, and guest confidentiality.
• Handle guest complaints or concerns with diplomacy and efficiency.
• Maintain accurate records of guest preferences to ensure repeat visits are personalized.

Qualifications & Skills:

• Bachelor's degree in Hospitality Management or related field preferred.
• Minimum 2 years of experience in a luxury hotel, resort, or similar high-end service role.
• Excellent communication and interpersonal skills.
• High level of discretion, integrity, and professionalism.
• Exceptional organizational skills and the ability to multitask.
• Immaculate grooming standards and strong knowledge of service etiquette.
• Knowledge of formal dining etiquette and wine service.
• Ability to handle high-pressure situations with grace and professionalism.