Customer Service Representative

2 days ago

Cebu City, Central Visayas, Philippines Trinity Workforce Full time ₱300,000 - ₱302,400 per year

Trinity Workforce is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.

Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱25,000 - ₱31,000 per month

Qualifications

· Highschool and College graduates with no BPO Experience

· Average communications skills

· Willing to work on-site.

· Amendable to any given schedule

· A team player

· Can work ASAP.

Job Description

· Handle mileage plus reservations and queries.

· Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.

· Ensure accurate documentation of customer profiles/reservations.

· Handle customer complaints and provide first time resolution.

· Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

· Keep all company information which includes customer information confidential and secured.

Join and enjoy the following benefits:

· -Allowances

· -Night Differentials

· -HMO

· -Leave credits

· -Easy accounts

· -Competitive salary

· -Healthy working environment

· -Free coffee

· -Free water

· -Accessible work locations (within Cebu city)

· -State of the art facilities (gym, karaoke, pantry)

· -Career growth

· -Amazing opportunities

· -Fun activities

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