Customer Service Representative

17 hours ago


Cebu City, Central Visayas, Philippines Ameeratel Inc. Full time ₱150,000 - ₱300,000 per year

Ameeratel Inc. is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.

Job summary:
  • Flexible hours available
  • No experience required for this role

Job Summary:

We're hiring a Customer Service Representative fluent in Cantonese to provide excellent support to our Cantonese-speaking customers via phone, email, or chat. You'll handle inquiries, solve problems, and ensure customer satisfaction.

Responsibilities:

  • Assist Cantonese-speaking customers with inquiries and issues.

  • Provide product/service information and troubleshoot problems.

  • Process requests and maintain accurate records.

  • Ensure high-quality customer service and contribute to improvements.

  • Collaborate with the team to resolve customer issues.

Qualifications:

  • Proven customer service experience.

  • Fluent in Cantonese and English (written and spoken).

  • Excellent communication and problem-solving skills.

  • Proficient with computer systems.

  • Detail-oriented and able to multitask.

  • Positive attitude and customer-focused.

  • High school diploma or equivalent.



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