Sales and Customer Support Associate

6 hours ago

Cebu City, Central Visayas, Philippines CrewBloom Full time ₱250,000 - ₱500,000 per year

We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product knowledge and relationship building. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to balance customer support with sales responsibilities.

Job Responsibilities:

  • Respond to customer inquiries via phone, email, and chat with professionalism and efficiency
  • Provide accurate information about products, services, pricing, and policies
  • Resolve issues and complaints promptly while ensuring customer satisfaction
  • Process orders, manage accounts, and handle billing or service requests
  • Identify customer needs and recommend relevant products or services to generate sales
  • Maintain detailed records of customer interactions in CRM systems
  • Collaborate with the sales team to achieve targets and improve customer retention
  • Stay updated on product offerings, promotions, and company policies
Requirements
  • Proven experience in customer support, sales, or a related role
  • Strong verbal and written communication skills
  • Excellent problem-solving and organizational abilities
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Familiarity with CRM or support ticketing systems is a plus
  • Customer-oriented with a proactive, positive attitude

Minimum Technical and Work Environment Requirements:

  • Internet Connection:

  • Primary internet connection with a minimum speed of 15 Mbps.

  • Backup internet connection with at least 10 Mbps.

  • Backup connection must be capable of supporting work during a power outage.

  • Primary Device:

  • Desktop or laptop equipped with at least:

  • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

  • A minimum of 8 GB RAM.

  • Backup Device:

  • Must meet or exceed the performance of an Intel Core i3 processor.

  • Must be functional during power interruptions.

  • Peripherals and Workspace:

  • A functioning webcam.

  • A noise-canceling USB headset.
  • A quiet, dedicated home office space.
  • A smartphone for communication and verification purposes.
Benefits
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

  • Customer Support Associates

    4 days ago

    Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    As a Customer Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and...

  • corporate sales associate

    4 days ago

    Cebu City, Central Visayas, Philippines Xcomp Computer Sales And Services Inc. Full time ₱250,000 - ₱600,000 per year

    CORPORATE SALES ASSOCIATE (ENTRY-LEVEL)Department: Corporate SalesReports to: Sales ManagerJob Summary:Responsible for identifying and pursuing business opportunities with corporate clients. This role involves client presentations, relationship building, and meeting sales targets.Key Responsibilities:Conduct market research and identify potential corporate...

  • Sales Associate

    4 days ago

    Cebu City, Central Visayas, Philippines United Limsun International Trading Corporation Full time ₱150,000 - ₱250,000 per year

    About the role This is an exciting opportunity to join the team at URBANIZED AYALA MALLS CENTRAL BLOC a Sales Associate. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales in our retail store located in Cebu City, Cebu. This is a full-time position with competitive benefits.What you'll be doingGreeting...

  • Customer Support Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱20,000 - ₱26,000 per year

    Customer Support Associate – Financial AccountLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleGrow Your Career in Customer ExperienceTake on a role where your skills create real value. As a Customer Support Associate, you'll assist clients with their financial needs by providing clear solutions, professional guidance, and excellent service. This...

  • Broadband Sales Associate

    2 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

    Kickstart your career with us as a Broadband Sales Associate in vibrant Cebu City We're thrilled to open our doors to high school and senior high school fresh graduates, no experience required. Join our dynamic team and become the face of our cutting-edge broadband services, helping customers stay connected in today's digital world. With our robust training...

  • Sales Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Toyota Financial Services Full time ₱192,000 per year

    Sales Associate or Used Car Sales Support Associate is responsible for providing sales support and assistance to all used car financing related activities.Ensures set key performance indicators (KPIs) of the department is met.Expand and grow used car financing portfolio across all existing and potential sales channels.Perform basic credit checkings, review...

  • Sales Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Whiteplane Inc. Full time ₱156,000 - ₱208,000 per year

    SALES ASSOCIATE/ BRAND AMBASSADOR/ BRAND SPECIALISTSM CEBU - DEPT STOREBasic Pay + IncentivesJob Overview:The Sales Associate is responsible for achieving sales targets for assigned products or categories in the designated store. The role ensures excellent customer service through product knowledge and customer interaction, maintains proper store displays...

  • Customer Support Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱180,000 - ₱260,000 per year

    Customer Support Associate – Financial AccountLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleGrow Your Career in Customer ExperienceTake on a role where your skills create real value. As a Customer Support Associate, you'll assist clients with their financial needs by providing clear solutions, professional guidance, and excellent service. This...

  • Sales Associate

    6 hours ago

    Cebu City, Central Visayas, Philippines Whiteplane, Inc. Full time ₱150,000 - ₱250,000 per year

    Branch Location: SM City Cebu Job Overview:The Sales Associate is responsible for achieving sales targets for assigned products or categories in the designated store. The role ensures excellent customer service through product knowledge and customer interaction, maintains proper store displays according to visual merchandising guidelines, and monitors...

  • Sales and Customer Operations Associate

    4 weeks ago

    Cebu City, Central Visayas, Philippines LGBT Great Full time

    With Intelligence is an information exchange platform that connects allocators and fund managers across multiple asset classes to the data and insights they need to raise and allocate assets.Our investor-powered data helps clients make smarter allocation decisions, while our events provide unique access to investor communities. We enrich our data with...