Front Office Associate Trainee
4 days ago
Hiraya Wellness Resort and Ecopark proudly is looking for a Front Office Associate Trainee who is friendly, detail-oriented, and passionate about providing outstanding guest service. If you enjoy welcoming guests, managing reservations, and being the face of a resort, this is the opportunity for you.
Job Purpose:
The Front Office Associate is responsible for delivering excellent guest service from check-in to check-out, ensuring that every guest feels welcome, valued, and well-attended to.
Key Responsibilities:
Greet guests warmly and handle check-ins/check-outs efficiently
Manage bookings, inquiries, and room assignments
Respond promptly to guest needs, requests, and complaints
Handle payments and maintain accurate billing records
Coordinate with housekeeping and other departments for seamless service
Maintain a clean and organized front desk area
Any job-related tasks
Performance Standards:
Courteous and efficient service provided at all times
Accurate handling of bookings, records, and guest concerns
Positive feedback from guests and supervisors
Professional demeanor and appearance
Qualifications:
- Bachelor's degree in Hospitality Management or related course
- Fresh graduates are welcome to apply
- Strong communication and problem-solving skills
- Computer literacy (reservation systems knowledge is a plus)
- Friendly, organized, and dependable
Job Types: Full-time, Fresh graduate
Pay: From Php11,000.00 per month
Work Location: In person
Application Deadline: 08/10/2025
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Management Trainee
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