Customer Service Associate/ Documentation Assistant
2 days ago
About the Role
The person is responsible to handle client coordination, documentation of government requirements and monitoring of shipments.
Key Accountabilities
- Prepare all related documents in relation to forwarding and accounting processes.
- Prepares report in relation to 3PL matters.
- Monitors and submits necessary documents in relations to BOC and government requirements.
- Identifies action items needed to secure immediate approval of documents sent to BOC portal and constant communication with clients.
- Checks documents accuracy and submitted service functions.
- Prepares additional tasks which will support customer service functions.
Qualifications, Skills and Experiences
- Bachelor's degree in Custom Administration
- With experience as customer service assistant/ staff in any freight forwarding company
- Knowledgeable in client coordination, documentation and monitoring of shipments
- With good interpersonal skills
- Proficient in MS Office
- Open to fresh graduates
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
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