URGENT HIRING
2 days ago
About the Role
We are seeking talented individuals to join our dynamic team of Customer Service Representatives. In this full-time role, based in Cebu City, Cebu, you will be the first point of contact for our customers, providing exceptional service and support across both our retail and healthcare divisions.
What You'll Be Doing
- Handling inbound and outbound calls from customers, responding to inquiries, and resolving issues effectively and efficiently
- Providing accurate information about our products and services, and guiding customers through the sales process
- Documenting customer interactions and maintaining detailed records of all communications
- Collaborating with cross-functional teams to ensure seamless customer experiences
- Continuously seeking ways to improve customer satisfaction and support processes
What We're Looking For
- At least an SHS graduate, associate degree holder, or a fresh college graduate; career shifters are welcome to apply
- Customer service or call center experience is preferred but not required.
- Must be willing to work onsite and on shifting schedules
- Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds.
- A positive, resilient, and adaptable attitude to thrive in a fast-paced environment.
What We Offer
- Competitive salary package and benefits
- Comprehensive medical insurance coverage
- Opportunities for career advancement and professional development
- A collaborative and inclusive company culture
If you are passionate about delivering exceptional customer service and want to be part of a dynamic and innovative organization, we encourage you to apply for this exciting opportunity. Apply now
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