
Customer Experience Management Manager
3 days ago
Responsible to bridge the gap between the customer and Healthserv to ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Have a Goal to increase customer satisfaction rates, increases customer loyalty, and gain more referrals from those loyal customers.
Qualifications:
- Bachelor or Master's degree in business administration, management studies, or in a related field;
- Knowledgeable in customer relations
- Must have at least 3 years of experience in handling supervisory or managerial positions;
- Excellent customer service skills, communication skills, and leadership skills.
Other Benefits:
Meal Allowance, Transportation Allowance, Hospitalization Benefits, Leave Credits, Uniform, Yearly Flu Vaccine, Annual Physical Examination (APE), Mandatory Benefits (SSS, Philhealth, PAG-IBIG, 13th-Month Pay)
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- On-site parking
- Paid training
Education:
- Bachelor's (Required)
Experience:
- Customer service: 3 years (Preferred)
- Supervising: 3 years (Preferred)
Work Location: In person
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