
Check Out Supervisor
3 days ago
Job Summary
The Check Out Supervisor is responsible for managing all front-end operations, ensuring the delivery of efficient, courteous, and dependable customer service. This role upholds company service standards while maintaining operational efficiency, cost control, and data integrity.
Key Responsibilities
1. Customer Service Management
Ensure all checkout operations meet company service standards, delivering a high level of customer satisfaction.
2. Operational Controls
Implement and monitor standard operating procedures to ensure compliance and efficiency across all front-end activities.
3. Asset Accountability
Oversee and safeguard front-end assets including cash registers, POS systems, and related equipment.
4. Cost Management
Monitor and manage front-end consumables such as parking coupons, paper supplies, and other operational expenses.
5. Database Management
Maintain accurate and up-to-date records and databases essential to front-end operations.
Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Sales, Customer Service Management, or a related field.
- Minimum of 1 year of supervisory experience in front-end operations, preferably in the retail or food service industry.
Job Type
- Full-time
Employee Benefits
- Company-sponsored Christmas gift
- Participation in company events
- Employee discounts
- Health insurance coverage
- Paid training and development programs
- Opportunities for promotion and career advancement
- Regular performance-based salary increases
- Eligibility for permanent employment upon evaluation
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